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Help Desk Analyst I
Help Desk Analyst IJobs via Dice • Watertown, MA, United States
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Help Desk Analyst I

Help Desk Analyst I

Jobs via Dice • Watertown, MA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.permanent]
[job_card.job_description]

We are looking for an IT Service Desk Technician I to provide day-to-day technical support to our team and communities. In this role, you'll help troubleshoot technology issues, assist with system maintenance, and ensure a positive experience for end users.

The ideal candidate has 1-2 years of IT support experience, strong problem-solving skills, and the ability to explain technical concepts clearly. A high school diploma is required, with technical certifications considered a plus. Reliable transportation and the ability to occasionally lift equipment are also needed.

Description

This is a great opportunity for someone early in their IT career who is eager to build their skills in a collaborative, team-oriented environment.

Requirements

  • 1-2 years of IT or technical support experience preferred.
  • Strong troubleshooting and problem-solving skills.
  • Ability to clearly communicate technical information to non-technical users.
  • High school diploma required; technical certifications a plus.
  • Reliable transportation and ability to occasionally lift equipment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan.

2025 Robert Half. An Equal Opportunity Employer. M / F / Disability / Veterans.

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Help Desk Analyst • Watertown, MA, United States

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