Remote - Entry Level Customer Service

divh2Entry-Level Representatives / h2pWere hiring entry-level representatives to guide members through their benefit options and ensure ongoing support. This role is ideal for individuals who enjoy teamwork, clear communication, and professional growth all within a flexible, remote-first environment. / ph3Responsibilities / h3ulliMeet with members virtually (Zoom / phone) to review benefit requests / liliExplain coverage options and answer questions clearly / liliProvide follow-up service and maintain strong client relationships / liliComplete applications and records with accuracy and detail / liliCollaborate with teammates and share ideas to improve processes / li / ulh3Requirements / h3ulliEligible to work in the U.S. / liliHigh school diploma or equivalent (college experience an asset) / liliCustomer service, sales, or team-based experience is helpful but not required / liliComfortable using Zoom and online tools with attention to detail / liliStrong communication skills written and verbal / li / ulh3Preferred Skills / h3ulliTeam-oriented mindset with a collaborative approach / liliAbility to adapt quickly in changing environments / liliOrganized, reliable, and self-motivated / liliConfident using digital platforms to engage with clients / li / ulh3What We Offer / h3ulliComprehensive benefits including dental, prescription, travel insurance, and life coverage / liliRemote flexibility design a schedule that fits your life / liliIncentives recognition with bonuses and annual trips (Bahamas, Cancun, Las Vegas, and more) / liliCareer growth with structured training and leadership development / liliSupportive culture where your contributions are valued and rewarded / li / ul / div