Host,Hostess

Primary Responsibilities :

Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.

Specific Functions and Duties :

1. Opens door for guests arriving and departing.

2. Accommodates any special needs of guests i.e., boosters, highchairs, disabilities.

3. Manages the wait list when the restaurant is full.

4. Provides guest assistance to servers as needed.

5. Maintains a clean and organized work area and completes cleaning as assigned.

6. Fills out the feature board.

7. Answers incoming phone calls on multi-line phone system in a friendly professional manner. Provides information to guests and forwards calls to appropriate restaurant personnel.

Qualification Standards :

1. Reading, writing and verbal communication skills required.

2. Mobility required during the entire shift.

3. Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.

4. Must possess and / or obtain a valid Food Handlers Card prior to employment.

Physical Requirements :

1. Must be able to stand and exert a well-paced mobility for periods up to four hours in length.

2. Must be able to speak clearly and listen attentively to guests and other staff members.

3. Transports and carries objects up to 15 pounds on a regular basis.

Wages

1. Hourly pay rate is dependent on experience

2. Merit increases based upon performance

3. Semi-annual performance evaluations

It’s a welcome rest for the hardworking rooted in American tradition. A laidback, “come as you are” kind of place where you can crack open a cold one and enjoy steakhouse quality meat in the comfort of jeans and a t-shirt. It’s where the atmosphere is lively, beer is served ice cold, rolls are made-from-scratch and are endless, steak is grilled over real mesquite wood… the way it was meant to be and genuine hospitality is part of the DNA. There are no strangers at a Roadhouse, only friends.