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SERVICE DIRECTOR - AUTOMOTIVE DEALERSHIP (HIGH-PERFORMANCE ROLE)
SERVICE DIRECTOR - AUTOMOTIVE DEALERSHIP (HIGH-PERFORMANCE ROLE)Quantum Auto Sales • Garden Grove, CA, US
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SERVICE DIRECTOR - AUTOMOTIVE DEALERSHIP (HIGH-PERFORMANCE ROLE)

SERVICE DIRECTOR - AUTOMOTIVE DEALERSHIP (HIGH-PERFORMANCE ROLE)

Quantum Auto Sales • Garden Grove, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

About Us

We are a fast-growing automotive group operating multiple used-car dealerships. Our service department is the engine that powers our front-line inventory and our profitability. We’re looking for a driven, accountable, and growth-minded Service Director who isn’t afraid to take ownership, solve problems fast, and push the team to the next level.

If you’re the type of leader who thrives in a fast-paced environment, loves building winning processes, and knows how to maximize service revenue — this is your opportunity.

What You’ll Be Responsible For

Daily Operations & Leadership

  • Oversee all service department operations across locations.
  • Manage technicians, service advisors, parts coordination, and workflow.
  • Ensure fast and efficient reconditioning (front-line ready standards).
  • Hold team members accountable to daily KPIs (ROs, hours, cycle times, etc.).
  • Implement structured systems to reduce downtime and increase output.

Revenue Growth & Volume Expansion

  • Build and execute strategies to bring in more customer-pay work.
  • Develop promotions, partnerships, and community outreach to increase service traffic.
  • Identify new revenue opportunities, upsell pathways, and margin improvement areas.
  • Track performance and make data-driven decisions to grow the department.

    • Quality, Process, & Compliance

  • Maintain high standards for safety, quality, and customer satisfaction.
  • Develop consistent processes across shops to improve efficiency.
  • Review operations and implement continuous improvements without waiting for permission.

    • What We’re Looking For

    The Right Candidate Will Be :

  • Aggressive about growth — not afraid to push limits and chase volume.
  • Accountable and disciplined — owns results and drives the team.
  • A hustler mentality — thrives under pressure, moves fast, and solves problems.
  • Process-driven — organized systems thinker who can build structure and scale.
  • Strong communicator — can motivate techs and advisors while managing expectations.
  • Experienced — 3+ years in service management or director-level operations (automotive preferred).

    • Requirements

  • Proven leadership experience in an automotive service or reconditioning operation.
  • Ability to hire, train, and develop service staff.
  • Strong understanding of repair order flow, reconditioning process, and shop efficiency.
  • Track record of increasing service volume or revenue.
  • Valid driver’s license and clean driving record.

    • What We Offer

  • Competitive salary + performance bonuses.
  • Opportunity to oversee and grow multiple locations.
  • Strong company support and resources.
  • A leadership role with real autonomy and impact.
  • Growing company with huge upside potential.

    • How to Apply

    Send your resume and a brief statement on why you’re the right person for a high-performance environment to :

    raul@quantumautosales.com

    714-478-6463 feel free to text me our resume

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    Automotive Service Director • Garden Grove, CA, US

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