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Child Care Program Coordinator
Child Care Program CoordinatorPublic Consulting Group • San Diego, CA, United States
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Child Care Program Coordinator

Child Care Program Coordinator

Public Consulting Group • San Diego, CA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S., all committed to delivering solutions that create positive changes for individuals and communities. As a member of a family of companies with experience in all 50 states, as well as in three Canadian provinces and Europe, PCG offers a multidisciplinary approach to tackle challenges, seize opportunities, and effectively serve constituents across the public sector.

Our Human Services team helps state and municipal human services and economic development agencies fulfill their commitments to support the children, adults, and families they serve. Join us and leverage your professional skills to build more robust communities and engage with populations in need by effecting meaningful and sustainable improvements in government organizations.

Key Services Offered :

  • Program Consulting
  • Finance Consulting and Billing Services
  • Applied Technology
  • Outsourcing and Operations
  • Strategy Development
  • Project and Grants Management
  • Assessments and Feasibility Studies

Position Overview :

PCG is seeking a highly motivated and dependable Child Care Program Coordinator to manage day-to-day operations within our CalWORKs Welfare-to-Work / Refugee employment services program. The successful candidate will oversee our applicant and employer database to support our business services team effectively. Responsibilities will also include completing County paperwork and utilizing the CalSaws database for data entry and reporting tasks. This position is perfect for an administrative professional who possesses excellent attention to detail, strong interpersonal skills, and a passion for customer service. Reporting initially to the Child Care Supervisor, this role will require collaboration with various departments and contribute to maintaining a positive and healthy work environment.

Responsibilities Include :

  • Managing incoming child care referrals while reviewing for program and supportive service eligibility.
  • Ensuring accurate entry of all required information into case management systems and the child care database.
  • Assigning and distributing cases to Child Care Specialists to facilitate timely customer engagement.
  • Hosting and co-hosting virtual child care intake sessions.
  • Performing additional duties as assigned to support overall program objectives.
  • Required Skills :

  • Exceptional customer service skills, including professional communication and interpersonal effectiveness.
  • Comprehensive understanding of company services with the ability to address inquiries clearly and effectively.
  • Strong organizational capabilities to prioritize multiple tasks and meet tight deadlines.
  • Competency in handling sensitive information with the utmost confidentiality.
  • Proficiency with modern office practices and computer applications.
  • Ability to communicate and collaborate effectively with external child care agencies.
  • Qualifications :

  • High School Diploma or equivalent is required; a college degree is preferred.
  • A minimum of 2 years of relevant work experience; a background in social services is advantageous.
  • Work Environment :

  • This is a full-time, in-office position (Monday-Friday).
  • Residency in San Diego County is required.
  • The responsibilities and requirements outlined above are intended to provide a comprehensive overview of the position and are not an exhaustive list of all duties performed.

    Compensation :

    Compensation for roles at Public Consulting Group varies based on numerous factors, including specific office location, role, skills, and level of experience. As required by applicable law, PCG offers a reasonable compensation range for this role : $40,000 - $59,999. PCG also provides an attractive benefits package, including medical and dental care, a 401k plan, paid time off, parental leave, and bereavement leave.

    PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

    EEO Statement :

    Public Consulting Group is an Equal Opportunity Employer dedicated to fostering diversity and cultivating an inclusive culture. Our commitment is to empower and accept every employee, recognizing their unique experiences. We uphold a merit-based approach to all aspects of employment. Discrimination or harassment based on any characteristic, including race, color, religion, gender identity, age, or disability, will not be tolerated. We believe in equality, health, and prosperity for all, driving our mission to innovate how the public sector serves health, education, technology, and human services industries.

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    Child Care Program Coordinator • San Diego, CA, United States

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