Technical ConsultantUshur • Santa Clara, CA, US
Technical Consultant
Ushur • Santa Clara, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Description
Job Description
This is a hands-on solutions delivery role with a strong emphasis on technical implementation skills, responsible for ensuring the successful onboarding of customers onto the Ushur platform. The Professional Services team at Ushur acts as a bridge between customers and the sales, product, and engineering teams to support successful customer onboarding, expansion, and renewal.
As an Ushur Technical Consultant, you will be responsible for supporting implementations and helping customers maximize the value of the Ushur platform. This includes scoping, designing, and deploying end-user and customer automation journeys using state-of-the-art artificial intelligence and data science–based solutions.
A Technical Consultant sits at the core of the Solutions Delivery team, leading discovery sessions with customer champions, capturing technical requirements, and formalizing solutions that align with defined success criteria to ensure successful, on-time delivery. There is a preference to have this role at our Headquarters office in Santa Clara, CA. Remote candidates will be considered.
What You'll Do
- Design, build, and orchestrate complex no-code workflows that map customer business use cases to scalable, production-ready solutions using industry best practices
- Own customer implementations end-to-end from discovery through production go-live, acting as the technical delivery lead accountable for scope, timelines, risks, and quality
- Develop clear solution and technical documentation, including architecture diagrams, data flows, and business process flows, and effectively communicate to technical and non-technical stakeholders
- Utilize your outstanding technical consulting skills to implement software solutions that address the disparate needs of businesses
- Engage with Technical Success Managers and Account Executives to support solution scoping, effort estimation, and implementation planning
- Lead and drive scope definition, requirements analysis, functional and technical design, application configuration, unit testing, UAT and production deployments
- Provide hands-on technical implementation and support across multiple concurrent customer engagements
- Participate in customer-facing activities including discovery sessions, requirements workshops, solution walkthroughs, and demos
- Share knowledge, reusable patterns, and best practices with peers to improve team effectiveness and delivery consistency
- Identify, document, and track product gaps, risks, and issues using Jira and collaborate with Product and Engineering teams as needed
- Complete weekly time tracking and timesheet submissions in accordance with Professional Services processes
- Allocate time to client-facing meetings including demos, requirements gathering etc.
What You Bring
- Bachelor's or Master's degree in Computer Science and or Engineering.
- 4+ years of experience in a technical consulting role or mid-to-large SaaS enterprise solutions company or similar experience
- Experience working with cloud-based platforms and services, preferably Amazon AWS or equivalent
- Strong experience working with APIs, scripting, and data transformations; familiarity with JavaScript and/or Python strongly preferred
- Proven ability to operate effectively in a fast-paced, startup environment with changing priorities and a strong bias toward problem-solving and execution
- Customer-first mindset with demonstrated experience delivering solutions aligned to business outcomes
- Strong verbal, written, and presentation skills, with the ability to communicate complex technical concepts to non-technical stakeholders
- Passion for technology and being a part of a fast-growing SaaS startup where we move quickly and wear many hats
- Experience delivering customer-facing implementations using Agile or hybrid delivery methodologies
- Strong knowledge of software testing and debugging tools, platforms/frameworks and associated solutioning approaches in enterprise implementations.
- Strong analytical and problem-solving skills, with the ability to evaluate trade-offs and design pragmatic solutions leveraging automation and AI where appropriate.
- Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams across Product, Engineering, Sales, and Customer Success
- Familiarity with conversational AI, intelligent automation, or AI-driven customer engagement platforms is a plus.
The pay range for this position is $110,000- $120,000 plus bonus and equity. However, base pay offered may vary depending on skills, experience, job-related knowledge and location.
Why Join Us?
Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.
Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.
Rest and Recharge. Take advantage of unlimited PTO, paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance.
Comprehensive Health Benefits. We've got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more.
Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company's success and growth.
Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur.
Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.
[job_alerts.create_a_job]
Technical Consultant • Santa Clara, CA, US
[internal_linking.similar_jobs]
Proofpoint is a global leader in human- and agent-centric cybersecurity.We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.Over 80 of the Fortune 100, 1...[show_more]
Changing the world through digital experiences is what Adobe’s all about.We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital exper...[show_more]
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.London, UK; Mountain View, CA, USA.Bachelor’s degree or equivalent pract...[show_more]
As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales.You will guide revenue for...[show_more]
You will be aligned with our long-standing client as an SAP PP/QM Consultant.The candidate should stay updated on the latest industry trends relevant to domain and technology.Work with end users to...[show_more]
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life.We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge tec...[show_more]
BPA Functional Solution Consultant.Location: Santa Clara, CA, (Day 1 onsite).IT solutions to complex business problems by using varying technologies.Candidate will have a mix of Q2C, finance, cost ...[show_more]
EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...[show_more]
Must Have Skill Set: Experience with:.Proficiency in Adobe Suite is the first preference.The candidate should possess experience in implementation and evaluation.The candidate must be adept at deve...[show_more]
Technical Solutions Consultant, Performance - MPO.Technical Solutions Consultant, Performance - MPO.Be among the first 25 applicants.As Monetization Product Operations (MPO) our goal is to help bus...[show_more]
Senior Privacy Technical Solution Architect – San Jose.Location: San Jose, CA Regular R D – Security.Collaborate with cross‑functional teams to design scalable and actionable technical solutions th...[show_more]
Ivalua – Technical Functional Consultant Hybrid with 3-days onsite Local Candidates Only.Role responsibilities and requirements:.Minimum 3+ years of hands-on Ivalua experience in a project role (in...[show_more]
DevRev At DevRev, we're building the future of work with Computer - your AI teammate.Computer is not just another tool.It's built on the belief that the future of work should be about genuine human...[show_more]
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...[show_more]
In this role, you will work on project-based implementation at the client’s site or offsite under the guidance of project lead and senior consultant.You will be working closely with our development...[show_more]
Get AI-powered advice on this job and more exclusive features.This range is provided by CyberCoders.Your actual pay will be based on your skills and experience — talk with your recruiter to learn m...[show_more]
Consultant Job Duties: Conducts research to understand how a company functions and where a company can improve Analyses gathered information to form a hypothesis of company weaknesses an...[show_more]
Get AI-powered advice on this job and more exclusive features.This range is provided by Themesoft Inc.Your actual pay will be based on your skills and experience — talk with your recruiter to learn...[show_more]
Technical Sourcer
Proofpoint • Sunnyvale, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr Technical Consultant Content Supply ChainGen Studio CSC
Adobe • San Jose, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Solutions Consultant, Health Partner Engineering
Google • Mountain View, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Advisory Solution Consultant West Coast
ServiceNow • Santa Clara, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
SAP PPQM Consultant
H R PUNDITS INC • Sunnyvale, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Cortex Domain Consultant 2
Palo Alto Networks • Santa Clara, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
BPA Functional Solution Consultant
InterSources • Santa Clara, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Support Engineer
EchoStar • Fremont, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Lead- Pleasanton CA
Staffing the Universe • Pleasanton, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Solutions Consultant, Performance - MPO
TikTok • San Jose, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Solutions Architects
Kanz • San Jose, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Ivalua – Technical Functional Consultant
MetaOption, LLC • Sunnyvale, CA, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Technical/Product Enablement Lead
DevRev • Palo Alto, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Consulting Manager, VCA Dedicated Team- Issuing & Product
Visa • Mountain View, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Technical Consultants
ElysianNxt • San Jose, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Atlassian Technical Consultant
CyberCoders • Palo Alto, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Consultant
TradeJobsWorkForce • 95157 San Jose, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
SAP OTC Consultant
Themesoft Inc. • Milpitas, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]