Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills? Are you the first one to respond to guests and customers questions and concerns with confidence? Are you comfortable overseeing policies and procedures? Are you a mentor to professional peers? Do you love being a part of DC's history and representing a local specialty? Are you a continual learner with a thirst for excellence? Are you looking for a company whose Core Values support growth and development? If you answered "yes", this might be the position for you!
Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. Respond to guests' special requests, needs, problems, issues, and concerns. Promote teamwork among front office staff and between the front office and other hotel departments. Model excellent guest service. Create an atmosphere of fun!
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.
Previous hotel experience, preferably in a Hilton brand hotel.
Team Player: Works well as a member of a group (Preferred)
Functional Expert: Considered a thought leader on a subject (Preferred)
Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Peer Recognition: Inspired to perform well by the praise of coworkers
Required previous hotel front desk experience.
1-year Supervisory experience at any Hilton brand hotels is a plus.
Front Desk Supervisor • Bethesda, MD, US
You will be at the center of the hotel's universe - the front office.You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you’ll be responsible for ensuri...[internal_linking.show_more]
Join our team at Residence Inn Arlington Courthouse! Are you looking for a fulfilling career in a modern, eco-friendly environment? The new Residence Inn Arlington Courthouse offers all the comfort...[internal_linking.show_more]
MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct de...[internal_linking.show_more]
The Embassy Suites by Hilton Washington DC Convention Center is looking for a Front Office Supervisor to join their front desk team! This 384-suite property is set in the Penn Quarter neighborhood ...[internal_linking.show_more]
Guest Services Ambassador (GSA): The Hotel's Face and Operations Utility!.Your Challenge: Master the Front Desk, Deliver Excellence, and Support All Core Hotel Functions!.Guest Services Ambassador ...[internal_linking.show_more]
The Shift Supervisor is responsible for creating and facilitating an environment focused on guest relations.Manages employees effectively according to company policies, procedures and guidelines.De...[internal_linking.show_more]
The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; includi...[internal_linking.show_more]
Dave & Busters - - Responsibilities: Greet guests and guide them through their dining and game experiences; Coordinate game rentals, merchandise sales, and telephones; Manage wait times and seating...[internal_linking.show_more]
Sage Hospitality Group is in search of a Front Desk Supervisor to join the Front Desk Team at the Embassy Suites by Hilton Bethesda.Are you looking for a place that will inspire and challenge you? ...[internal_linking.show_more]
Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to del...[internal_linking.show_more]
Our Front Desk Professionals are the face of our communities.They are the first person all guests, residents, team members, and vendors see when they enter our buildings.As such, Front Desk Profess...[internal_linking.show_more]
As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards.Positioned at the hub of g...[internal_linking.show_more]
Ability to obtain a Public Trust.Zachary Piper Solutions is looking for a.Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updat...[internal_linking.show_more]
Nurse Supervisor Career Opportunity.Leading with Heart: Your Journey Starts Here.Read all the information about this opportunity carefully, then use the application button below to send your CV and...[internal_linking.show_more]
Front Desk Coordinator (Property Support).Full-Time Reports To: Property Manager.Monday-Friday 8:30 AM – 5:30 PM.This is not your typical front desk role.We’re looking for a reliable, professional,...[internal_linking.show_more]
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell ...[internal_linking.show_more]
USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD).This role is responsible for overall project management of complex, multi-task contact center operations...[internal_linking.show_more]
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly ...[internal_linking.show_more]
