Senior Lead Construction Program Manager

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

As Senior Lead Construction Program Manager, you will be a key technical leader in the Custom Network Organization reporting directly to the Director, National Deployment. It serves as a key connector between National Deployment leadership, Engineering, and Regional Construction teams to introduce new services, improve performance, and drive efficiency and best practices across the network build lifecycle.

The Main Responsibilities

• Define and implement best practices for network construction and implementation projects.

• Evaluate and select network technologies, tools, and vendors to drive interval improvement and cost efficiencies.

• Coordinate with National Engineering and the Regional Construction teams on new service introduction.

• Track performance measurements, drive process creation and manage end-to-end network implementation/construction programs ensuring timely delivery and quality.

• Prepare comprehensive documentation and reports for stakeholders, including project status, risks, and recommendations.

• Monitor and troubleshoot complex process issues, performing root cause analysis and remediation.

• Develop detailed network deployment plans and schedules in alignment with business objectives.

• Perform time and motion studies.

• Collaborate with cross-functional teams to define services scope for a provided technical scope of work.

• Conduct resource requirement assessments and performance optimization to maintain high availability and reliability.

• Ensure compliance with industry standards, regulatory requirements, and company policies.

What We Look For in a Candidate

Required

• Bachelor's degree or equivalent education and relevant experience.

• Lean Six Sigma certification (Green Belt required; Black Belt preferred)

• Experience applying process improvement in construction, utilities, telecom, energy, or infrastructure installation.

Preferred

• Typically with 8+ years of experience in telecommunications, engineering, or network planning. 6+ years of experience with Master's Degree.

• 5-10 years in construction, infrastructure installation, utilities, or related field operations.

• Prior experience implementing Lean in field environments rather than only office-based processes.

• Background in quality management, operations, or project controls.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://jobs.lumen.com/global/en/benefits-statement)

• Bonus Structure

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Requisition #: 341673

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.