Workforce Development Coordinator

Job Description

Job Description

CASA & CASA IN ACTION SYNOPSIS :

CASA’s mission to create a more just society by building power and improving the quality of life in working-class : Black, Latino / a / e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is rooted in the collective power of our community, our inclusive, permanent, member-led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Virginia, and Georgia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

DEPARTMENT SYNOPSIS :

The Community Education Department supports CASA’s multi-generation approach to education through engaging members as a whole in the attainment of educational opportunities for all. The department supports CASA’s expanding education policy work in strategic partnership with CASA’s Department of Politics & Communications.

The Education Department’s Programs use Popular Education and traditional education methodologies to address the educational needs of its adult learners and provide them with otherwise unavailable educational opportunities. Lessons are focused upon concrete and practical everyday experiences. Students, as adults, come to class with experiences they are encouraged to share and peer teach while performing tasks. Class materials are geared towards student’s life experiences and promote both civic engagement and community empowerment. The classes also serve to empower students to make positive and long-lasting social change within their community in coordination with CASA’s organizing and advocacy efforts in the fight for immigration reform, workers’ rights, universal equality, and social justice.

POSITION SUMMARY :

The Workforce Development Coordinator will perform a range of duties to ensure the effective delivery of workforce and adult continuing education for CASA members and will primarily focus on assisting CASA members in the development of their workforce skills. The role involves coordinating with training programs, employers, unions, and schools while implementing outreach and marketing. Data and registration systems like Salesforce must be managed and quality must be ensured. Working with CASA Virginia staff and other departments, the Coordinator supports community engagement and membership efforts, aligning services with labor market trends and CASA’s mission to build community power.

ESSENTIAL RESPONSIBILITIES :

• Develop, establish and coordinate training opportunities according to the market’s demand for employers and employees in Virginia.
• Conduct individualized workforce needs assessments and resume writing assistance
• Screen, recruit, and provide feedback when evaluating the effectiveness of instructors and volunteers assigned to the program.
• Analyze training needs in regard to required materials, physical infrastructure, and regulatory compliance requirements to develop a plan on class provision or expansion
• Support and implement the development and expansion of the membership program.
• Ensure that members understand and join CASA’s model by combining services and organizing to build community power.
• Participate actively in the annual planning process, including developing and executing individual work plans, evaluating and providing feedback on plans as the year progresses.
• Meet deadlines established by the supervisor and individual work plan.
• Think creatively about ways to improve further his / her specific job and CASA as an organization.
• Organize, administer and record results of standardized language assessments and student surveys; track program data and progress as required by funders and departmental priorities.
• Conduct community outreach and advertisement of course offerings
• Recruit, register, add and drop students while keeping master class list updated and enter all relevant data into Salesforce for recordkeeping and reporting purposes.
• Collect and record class registration payments and textbook sales.
• Provide onsite support to teachers and students; monitor teacher supplies and materials.
• Participate actively in the annual planning process, including developing and executing individual work plans, and evaluating and providing feedback on plans as the year progresses.
• Promote CASA membership and services; collaborate with other CASA departments and programs to ensure that members enjoy an excellent experience with CASA such that they can contribute to building the power of the immigrant community.
• Provide quality customer service, interactions and responses to all members, partner organizations, vendors, visitors, callers and any other individual or organization you may encounter in your role with CASA.
• Disseminate information regarding CASA events & community events to students.
• Plan graduation ceremonies; attend community events promoting classes.
• Participate in CASA actions, mobilizations, and events as needed and required; recruit students to participate.
• Other duties as assigned by the supervisor related to position.

EDUCATION / CERTIFICATION / LICENSURE :

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :

BENEFITS DESCRIPTION :

Who is eligible?

What We Offer :

Health, dental, and vision insurance (CASA pays 100% of the premium costs for the employee up to our HMO plan, 55% for couples, 65% for children and 60% for family)

FSA Account including Dependent Care.

Mileage reimbursements for those positions that are required to drive on CASA business.

PHYSICAL REQUIREMENTS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, do repetitive motions, handle, or feel and reach with hands and arms.

The employee is occasionally required to stand and walk. The employee must rarely lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is rarely exposed to wet and / or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. Some travel will be required.

The employee is occasionally required to stand and walk. The employee must rarely lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

ADA : CASA will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA : This role is not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

This is a union position, represented in collective bargaining by a Collective Bargaining Agreement with the Communication Workers of America, Local WBNG 32035 - Communication Workers of America (CWA). If you are offered and accept this position, you will be invited to become a member of the union. All bargaining unit positions require membership or agency fee payer status.

CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status or national origin.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

CASA has implemented a mandatory vaccination policy effective 01 February 2022, requiring COVID‑19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA’s Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.