Datacenter Technician

Data Center Technician (Server / Support)

Memphis TN (5 Days onsite)

Long Term

Job Description : :

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

o Triage issues with direction from Dell Support

o Execute plan of action from Dell Domain Engineer / L3

o Document POA Results, logs and service reports (Parts numbers / PPID of old / new parts replaced) to Dell via case email

o Reseating parts, swap or replace parts

o Server Testing and validation (running diagnostics, capturing and uploading logs)

o Upgrading Firmware as needed

o Parts locker management, manage inbound and outbound parts

o Spare parts management, separate from parts locker (during CW server deployments)

o Parts return to Dell

You will be successful in this role if you have :

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 4-6 years’ experience in area of responsibility

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