Airport Credentialing Coordinator

Job Title

Airport Access Media Program Administrator

Job Description

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That's why we exist. Join us and start making a difference today.

City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

Under the general supervision of the Airport Maintenance & Operations Manager, this position serves as a Trusted Agent and is primarily responsible for administering the airport access media program. This position plays a key role in maintaining regulatory compliance with the Transportation Security Administration (TSA) regulations under Title 49 Part 1542, Federal Aviation Administration (FAA), and the Airport Security Program (ASP). Primary responsibilities include processing access control applications, verifying applicant identity and work authorization documents, collecting and submitting fingerprints for Criminal History Record Check (CHRC) processing, initiating Security Threat Assessments (STA), and conducting applicant vetting through CHRC. This position is also responsible for safeguarding Sensitive Security Information (SSI) and Personally Identifiable Information (PII) in accordance with federal and airport security requirements.

Essential Functions/Knowledge, Skills, & Abilities

General expectations for all employees include learning and demonstrating an understanding of how team, department, and City goals are interconnected, contributing to a positive work culture, maintaining regular and reliable attendance, ability to assess work performance or the work performance of the team, contributing to the development of others and/or the working unit or overall organization, ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities, and ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

Essential duties and responsibilities include administering the airports access media program in compliance with TSA regulations, 49 CFR Part 1542, and the Airport Security Program (ASP), reviewing and verifying access control applications for unescorted access authority to ensure accuracy, eligibility, and compliance with federal security requirements, verifying identity and employment authorization documents; collecting and processing fingerprints for Criminal History Records Checks (CHRC) and submitting Security Threat Assessments (STA) in accordance with TSA regulations, assigning and tracking required airport security training and testing for applicants to ensure compliance prior to the issuance of airport access media, monitoring the airport access control system to ensure that media access permissions are accurate and aligned with approved authorization levels, conducting biannual audits of airport access media and keys to ensure accountability, regulatory compliance, and proper access control, reporting airport identification media violations, security discrepancies, and access control issues in accordance with TSA regulations and the Airport Security Program (ASP), maintaining compliant records for access control applications, training, and access media audits in accordance with federal regulations, safeguarding Sensitive Security Information (SSI) and Personally Identifiable Information (PII) in accordance with TSA and airport security requirements, responding to TSA and FAA inspections and audits, ensuring documentation and airport access media procedures remain compliant, maintaining the Authorized Signatory database and provide guidance on airport access media procedures, access control requirements, and regulatory compliance, advising Authorized Signatories on security directives, airport regulations, and applicable requirements under 49 CFR Parts 1540 and 1542, serving as the Alternate Airport Security Coordinator, supporting the acting Airport Security Coordinator (ASC) in maintaining compliance with TSA regulations and the Airport Security Program, and acting on their behalf as required, monitoring airport security operations for compliance with airport policies and federal regulations; correcting deficiencies or notifying the acting Airport Security Coordinator as needed, managing the distribution, tracking, retrieval, and audits of airport physical keys in accordance with the Airport Security Program, facilitating security-related training programs, including security awareness, escort procedures, and airfield driver training, in compliance with applicable regulations, monitoring and enforcing access control procedures in compliance with TSA 49 CFR Part 1542 and the Airport Security Program using the escalating procedures outlined in the Airport Security Program, assisting with airfield inspections, escort procedures, and operational activities to support airport safety and compliance, communicating with the Air Traffic Control Tower (ATCT) for movement area access and operating airport vehicles and equipment safely, assisting with airport and aircraft emergencies and other incidents in accordance with the airport's approved Airport Emergency Plan (AEP), serving as a liaison between the airport and tenants, contractors, government agencies, and other stakeholders regarding airport identification media and access control matters, staying current on TSA security directives, DHS identification requirements, airport regulations, and updates to the Airport Security Program, assisting in training new employees, collaborating with management to develop badging office procedures, training materials, and customer service standards, assisting with operational security measures, performing airfield and facility inspections, and supporting environmental compliance programs, providing exceptional and professional customer service to airport tenants, employees, and the public in accordance with airport and city customer service expectations, and performing additional credentialing, operational, and security-related duties as assigned.

Other job functions include performing other duties as assigned or directed.

Knowledge, skills, abilities, and behaviors include ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.), ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided, ability to produce desired work outcomes, including quality, quantity, and timeliness, ability to plan and organize work, time, and resources, and if applicable, that of subordinates, ability to perform a wide variety of duties and responsibilities with accuracy and efficiency while working in a busy and congested environment of incoming and outgoing air traffic. Proficient in using various computer applications and the aptitude to learn new technology is highly essential, knowledge of FAA regulations and other federal, state, and local regulations that affect maintenance and operations of a Part 139 airport, knowledge of TSA regulations, including 49 CFR Part 1542, and other applicable federal requirements governing airport security and access control programs at commercial service airports, ability to respond in a timely fashion after hours and on holidays and weekends. When needed serve in a "on call" position to respond to aircraft and facility emergencies at the airport, ability to use a vehicle and/or portable air band radio and communicate with the air traffic control tower when duties must be performed on taxiways and runways, ability to operate a vehicle on aircraft parking aprons, taxiways, and runways in a safe manner, ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs, ability to carry out instructions furnished in written, oral, or diagrammatic form, ability provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations, ability to work independent of regular supervision.

Required Qualifications

Minimum qualifications include high school diploma or GED required; supplemented by two (2) years previous experience in airport operations or aviation industry or an equivalent combination of education, training, and experience. Minimum of one (1) year experience in airport badging for a Part 139 airport. Must be a certified "Trusted Agent" and proficient in Microsoft Office applications (Word, Excel, and PowerPoint).

Preferred qualifications include minimum of Associate's Degree or higher in aviation, criminal justice, public administration, or a related field. AAAE Certified Member (CM) credential highly desirable. AAAE Airport Certified Employee (ACE) Security. AAAE Airport Security Coordinator (ASC) credential.

Conditions of employment include successfully passing a drug screen, 10-year background check, and Criminal History Record Check (CHRC). Must possess or obtain a valid Texas Class C Driver's License.

Physical Demands/Supplemental

Physical demands include frequent using one's hands to touch, handle or feel objects; reaching with hands and arms; talking and hearing. Following abilities may be required between one and two-thirds of on-the-job time: lifting and/or exerting force up to fifty (50) pounds, standing, walking, sitting, climbing, or balancing. Special vision requirements include close vision; distance vision; color vision; peripheral vision; depth perception and the ability to adjust focus.

Work environment includes exposure to working near aircraft, moving mechanical parts, and outdoor weather conditions. Occasional exposure may be required to: wet or humid conditions, fumes, or airborne particles, and extreme cold or heat.

Benefits

The City offers a full complement of benefits including Health Insurance (Medical, Dental, Vision Insurance, Health Savings Account (HSA), Flexible Spending