HR Program Specialist

HR Program Specialist

The HR Program Specialist is a junior position within our Corporate Human Resources Department who supports the coordination, and administration of HR programs and initiatives across Hornblower Group's diverse portfolio of maritime hospitality and transportation operations. This role serves as a key contributor to talent and organizational effectiveness functions including performance management, learning & development, compliance training, and employee engagement, helping ensure consistency and quality across all business segments.

Responsibilities:

• Support the administration of performance review cycles, including goal-setting, mid-year check-ins, and annual reviews in Dayforce
• Maintain and update performance management documentation, forms, and process guides
• Assist in tracking completion rates and following up with managers on outstanding reviews
• Help coordinate pilot programs and cross-functional cohorts for new HR initiatives
• Support the development, scheduling, and logistics of learning programs, workshops, and training sessions
• Assist in updating learning content, slide decks, facilitator guides, and participant materials
• Track course completions, generate training reports, and maintain learner records in the LMS
• Build and manage tracking spreadsheets and dashboards (Excel/Dayforce) to monitor renewal status and identify overdue completions
• Coordinate with managers to ensure timely completion of mandatory training and follow up on gaps
• Support project coordination for HR initiatives, tracking milestones and deliverables
• Assist in reporting on our employee recognition and reward program
• Assist in the creation of toolkits, job aids, and resources for managers and employees
• Contribute to competency framework development and other strategic talent projects as assigned

Qualifications:

Required

• Bachelor's degree in human resources, Business Administration, Organizational Development, or a related field
• 5 years of professional experience in HR, People Operations, or a related function (internships and co-ops considered)
• Proficiency in Microsoft Office Suite, especially Excel (pivot tables, VLOOKUPs, data formatting) and PowerPoint
• Strong written communication skills; able to draft clear, professional HR content
• High attention to detail and comfort managing multiple tasks in a deadline-driven environment
• Collaborative mindset with a willingness to learn and adapt in a fast-paced, multi-site organization

Preferred

• Exposure to an HRIS or HCM platform (Dayforce experience a strong plus)
• Familiarity with LMS platforms and eLearning content management
• Experience in hospitality, maritime, transportation, or multi-location service industries
• Knowledge of DOT compliance requirements or other regulated training environments
• Basic understanding of adult learning principles or instructional design

The RESPECT Service System embodies our mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.