Senior Programmatic Compliance Analyst

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $83,030 - $87,400

JOB SUMMARY AND PURPOSE

Under the direction of the Director of CQI and CQI Supervisor of Business Insights, the Senior Programmatic Compliance Analyst will provide guidance and support on the overall programmatic compliance at VOALA and affiliates. Acting as the organization’s HIPAA compliance officer, this role will also serve as the project manager for the attainment and ongoing accreditation of CARF. The senior role will provide experience and expertise to help the company make well-informed decisions, and to maintain compliance across funder, governmental, and regulatory requirements. This role will act as a mentor within the CQI Department, supporting the team with compliance-related matters. The senior role will work collaboratively with stakeholders to identify compliance needs and provide coaching and training opportunities for effective implementation and monitoring.

The Senior Programmatic Compliance Analyst will support with creating a systematic way to develop, review, modify, and maintain new and current Program and VOALA-wide policies, guidelines, consent forms and documentation. This role will ensure that all production of work is clear and easy to understand by employees and stakeholders. The Senior Programmatic Compliance Analyst will be in charge of keeping records of all documentation changes, including revisions, updates, and deletions and ensure the current processes are effective and efficient.

DUTIES AND RESPONSIBILITIES

• Monitor and respond to funder, governmental, and regulatory agencies regarding compliance issues.
• Collaborate with other VOALA programs, departments, and community partners in compliance initiatives and represent the interests of the agency, the program and its participants.
• With the director of CQI and the VOALA COO, develop, update, and enforce HIPAA privacy policies and procedures for VOALA to protect private health information.
  • Trains all organization personnel who deal with private health information on HIPAA requirements
  • Oversees HIPAA privacy compliance efforts
• Train, coach, and manage the VOALA and SCADP teams and departments on program requirements, tools, and methods to meet those requirements.
• Coach leaders, managers, and supervisors in policy/document implementation, performance management, and other compliance initiatives.
• Guide agency through the preparation and attainment of compliance accreditation (i.e. CARF).
• Act as mentor to members on the CQI team, providing compliance-related expertise.
• Assist with internal audits and regulatory investigations related to programmatic compliance.
• Assess gaps and opportunities for improvement of policies and processes, consent forms, documentation, and recommends practical solutions for VOALA, SCADP, and affiliates.
• Create systems and processes to ensure that policies, consent forms, and documents comply with contractual and grant requirements.
  • Create/update systems, policies, consent forms, documents, procedures, and postings to ensure compliance.
  • Record notes from audits for future improvements and create action plans (with accountability) for implementation with the responsibility to ensure the improvements occur for VOALA, SCADP, and affiliates.
• Creates, manages, reviews and monitors all Program and VOALA policies, procedures, handbook, documents, and practices to ensure they are legally compliant with federal, state, and local laws and regulations for VOALA, SCADP, and affiliates.

ESSENTIAL DUTIES

• An essential function of this position requires incumbents to report to the office.
• Creates, manages, reviews and monitors Program and VOALA-wide policies, procedures, handbook, documents, and practices working with QA team, HR, and external legal counsel to ensure all are legally compliant with federal, state, and local laws and regulations for VOALA, SCADP, and affiliates
• Develops and oversees organization-wide HIPAA policies and procedures
• Maintains Policy documents and consent forms
• Coordinates with stakeholders, and ensures policy documents are approved and disseminated.
• Is a resource for stakeholders when interpreting policy documents
• Other duties as required and may be subject to change

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Valid California driver license and access to dependable transportation with adequate insurance

EDUCATION:

• Bachelor’s Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework)

EXPERIENCE:

• Five-year experience in Policy, Legal, or Technical writing
• Experience with completing comprehensive documents that can be used in legal matters

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.