Part Time Temporary Program Development Manager

Position Description:

The Program Development Manager (PDM) for Corporate Training is directly responsible for working with employers and employed, under-employed and unemployed individuals to assist them in developing skills needed for gainful employment. The PDM researches, plans, manages and coordinates the implementation and delivery of new and existing training, including but not limited to: new class development/approval, hiring and trainer management, class marketing, acquisition of materials, annual planning & budgeting, class scheduling and logistics, and employer relations.Essential Job Duties and Responsibilities:Strategic Areas of Responsibility:· Forecast and meet annual revenue goals· Marketing – Participate in theme and campaign planning and content curation· Survey/assess regional market needs through discovery meetings, focus groups, surveys, etc.· Track Key Performance Indicators (KPI), delivery and manage quality control· Build, manage, evaluate and maintain a Trainer pool· Develop training programs/classes (utilizing the develop/not develop process)· Assess learning outcomes· Develop and implement an annual operational plan, revenue forecast and budget· Develop pricing structure based upon competitive analyses· Meet all production schedule deadlinesTactical Areas of Responsibility:· Lead in the planning and development of open enrollment offerings and achieving training/revenue goals· Meet or exceed salary for open enrollment revenue· Develop, implement, and evaluate processes/procedures to support a creative, responsive and dynamic program of open enrollment training solutions· Become a Subject Matter Expert of assigned subject areas: Conduct market analyses and trend research; work with content experts and employers to identify training content (Knowledge, Skills & Abilities) required to reach learning outcomes; and finally, create a delivery methodology based upon target audience needs· Plan annual schedule of open enrollment offerings and resource allocation· Monitor enrollment numbers and be proactive to assist in class fulfillment to achieve revenue goals· Take operational control of training and delivery, achieve customer outcomes, and exceed customer service expectations· Hire and mange staff that includes: consultants, vendors, and others as needed to fulfill solutions obligations· Monitor and meet KPI goals· Provide monthly income and progress reports to the VP of Economic & College Development· Direct activities of training/instructional personnel· Identify target markets and assist in the development and promotion of subject area campaigns and curation of content· Conduct evaluations with regard to customer satisfaction, learning outcomes and trainer performance Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities:· Bachelor’s degree.· At least three years successful related work experience in organizational development, with demonstrated ability to manage staff· Strong project management, analytical and research skills with a demonstrated ability to manage projects from inception through completion using computer-based project management tools· Planning and budget experience· Ability to foster and cultivate effective working relationships through strong networking and business development efforts and assist with the negotiation of contracts with both internal and external customers.· Desire and willingness to stay informed of relevant trends and developments in business and industry, particularly advanced technology industries.· Excellent written, verbal and presentation skills are needed to communicate clearly and concisely with a wide range of staff, companies, and leadership. Preferred Qualifications: Additional Preferred Qualifications:· Master’s degree in Curriculum and Instructional Design or Organizational Development· Experience with instructional design and curriculum development of training programs· LERN Program Certification Posting Date: 08/15/ Closing Date: Open Until Filled Yes