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ServiceNow Developer
ServiceNow DeveloperWho we are: BAL • Richardson, Texas, USA
ServiceNow Developer

ServiceNow Developer

Who we are : BAL • Richardson, Texas, USA
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]

Who we are : BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do but never at the expense of our values. Theres no denying our work is demanding both in volume and pace but were up for the challenge. We love the balance of hard work and fun so youll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued rewarded and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond.

Who you are : You are looking for work that has a purpose. You arent afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you arent afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.

Were better together : A bright driven person like you and an industry-leading powerhouse like BAL Its a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in peoples lives. Come be a part of something special where you can have an impact and be valued just for being you!

In addition to competitive pay a discretionary annual bonus and a supportive team oriented culture we offer an outstanding benefits package that includes medical dental vision disability and life insurance sick time unlimited vacation and 401(k) with company match.

Position Summary :

We are seeking a skilled and experienced ServiceNow Developer to join our Service Automations team. This role is responsible for the administration development and optimization of the ServiceNow platform to support enterprise IT service management processes. The ideal candidate will have deep technical expertise a strong understanding of ITIL practices and a passion for automation and innovation.

Key Responsibilities :

  • Administer and support the ServiceNow platform including Incident Problem Change Service Catalog Asset Configuration Knowledge and Reporting modules.
  • Perform system upgrades patching testing and troubleshooting to ensure platform reliability and performance.
  • Develop and maintain workflows scripts business rules UI policies UI actions notifications and integrations using ServiceNow APIs.
  • Implement and enforce Role-Based Access Control (RBAC) data security and compliance policies.
  • Manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up-to-date IT infrastructure data.
  • Stay current with the latest ServiceNow releases features and trends; recommend and implement improvements and innovations.

Required Skills & Experience :

  • Minimum 5 years of hands-on experience as a ServiceNow Developer & Administrator preferably in a large and complex enterprise environment.
  • Strong knowledge of ServiceNow platform architecture scripting and functionality.
  • Certified ServiceNow System Administrator (CSA) and Certified Application Developer (CAD) certifications required.
  • Proficient in JavaScript HTML CSS XML JSON REST and SOAP.
  • Deep experience with ServiceNow ITSM CSM and CMDB modules.
  • Solid understanding of ITIL processes and best practices.
  • Technical Expertise :

  • AI & Automation : Now Assist Virtual Agent Flow Designer RPA
  • Scripting & APIs : JavaScript (server / client-side) Glide API
  • Integration & Automation : REST SOAP Integration Hub MID Server Orchestration
  • WORKING CONDITIONS :

  • Able to sit and work at a computer keyboard for extended periods of time.
  • Able to stoop kneel bend at the waist and reach on a daily basis.
  • Able to perform general office administrative activities : copying filing delivering and using the telephone.
  • Able to lift and move up to 25 pounds occasionally.
  • Regular and on-time attendance.
  • Must be able to prioritized schedule and complete testing required for multiple applications with overlapping schedules.
  • A certain degree of creativity and flexibility is required.
  • Hours may exceed 40 hours per week.
  • Occasional travel by conventional means including aircraft motor vehicle and the like within the region and to other locations as required.
  • Note : To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge skill and / or ability required and are not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job.

    Berry Appleman & Leiden is an Equal Opportunity Employer . It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race color national origin religion gender gender identity or expression age disability alienage or citizenship status marital status creed genetic predisposition or carrier status sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.

    BAL does not accept unsolicited resumes from recruiters or employment agencies . BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement . In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes including those submitted to hiring managers shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner please forward your contact information to

    Key Skills

    CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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