Library Discovery Systems Manager

Department Overview:

Albertsons Library is a welcoming and collaborative center for learning, creativity, and discovery at Boise State University. To meet the evolving needs of the campus, the Library adapts its spaces, services, and systems to support students, faculty, staff, and community members, including strengthening the university’s growing research enterprise. We provide high-quality resources and support through in-person, virtual, and self-service options, including access to databases, journals, books, interlibrary loan, technology lending, a MakerLab, and Special Collections and Archives. By offering flexible spaces for study, collaboration, exhibits, and events, we create an environment where people and ideas come together to spark insight and explore new possibilities.

Level Scope:

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Essential Functions:

• Seerve as Boise State’s primary administrator and institutional lead for the FOLIO Library Services Platform.
• Coordinate with EBSCO implementation and hosting partners to ensure system reliability, upgrades, and data integrity across university systems.
• Lead configuration management, including authentication, integrations with campus systems (e.g., PeopleSoft, Canvas), and user role administration.
• Implement and refine automated workflows and AI-assisted tools to enhance data processing, system monitoring, and analytics reporting.
• Oversee data workflows for cataloging, acquisitions, circulation, and analytics modules, ensuring interoperability with other enterprise applications.
• Collaborate with subject-area leads and technical staff on migration testing, quality assurance, and release validation.
• Develop documentation, training, and internal communications supporting system use and enhancements.
• Monitor emerging technologies—including AI, automation, and interoperability standards—and recommend innovations that advance Boise State’s digital infrastructure.
• Serve as a liaison to the FOLIO Community and relevant campus and consortium technology groups.
• Other duties as assigned.

Knowledge, Skills, Abilities:

• Demonstrated experience with integrated library systems (ILS), library services platforms (LSP), or enterprise resource management systems.
• Knowledge enterprise system operations, metadata standards, and interoperability protocols (ex. APIs, MARC, Dublin Core, Z39.50, NCIP, etc.).
• Familiarity with cloud-hosted platforms (e.g., AWS), API integrations, and authentication systems (SAML, OpenID).
• Understanding of automation and AI-enhanced tools for monitoring, reporting, and data analytics to optimize performance and reliability.
• Skill in coordinating complex enterprise systems and ensuring alignment with institutional data governance and cybersecurity standards.
• Strong analytical, problem-solving, and project management abilities, including applying data-informed and automated approaches to service improvement.
• Ability to translate technical and AI-related concepts for various audiences and communicate effectively across academic and administrative units.
• Commitment to open-source development, interoperability, and continuous innovation supporting enterprise efficiency and access to information.

Minimum Qualifications:

Bachelor’s degree or equivalent and 5 years of related professional experience in fields such as Information Science, Computer Science, Library Science.

Preferred Qualifications:

• Bachelor’s degree in Information Science, Computer Science, Library and Information Science, or related field.
• Minimum of three years of progressively responsible experience managing enterprise systems, databases, or software applications.
• Experience coordinating system integration.
• Experience cultivating and maintaining relationships with vendors and key stakeholders.