Lead Broker Commission Coord

Operations

Lead the end-to-end broker commission process, including calculation, validation, and payment.

Collaborate with BTS teams to ensure enrollment and billing data properly captured within the commission system for accurate commission calculations.

Have knowledge of how to correctly review Billing information within ORMB, CABS, and Advantsure to ensure commission calculations are accurate.

Develop and maintain reporting tools to track commission payments and resolve discrepancies.

Serve as the primary point of contact for broker commission inquiries, providing timely and professional resolution.

Identify process improvement opportunities and implement best practices to enhance efficiency and accuracy.

Ensure compliance with regulatory requirements and internal policies.

Minimum of 5+ years in billing, enrollment, and A/R functions, with at least 2 years at a senior or lead level.

Strong understanding of health insurance operations and broker commission structures.

Advanced proficiency in Excel and data analysis tools; experience with ERP or commission systems preferred.

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration abilities across multiple teams.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.