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Cochlear Implant Consumer Specialist
Cochlear Implant Consumer SpecialistAccordance Search Group • Atlanta, Georgia, USA
Cochlear Implant Consumer Specialist

Cochlear Implant Consumer Specialist

Accordance Search Group • Atlanta, Georgia, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Atlanta GA (Must reside in Atlanta Metro)

Cochlear Implant Consumer Specialist

MUST BE BILINGIAL SPANISH / ENGLISH : MUST BE NATIVE OR FLUENT SPEAKING IN SPANISH THIS IS A REQUIREMENT and will have a discussion in Spanish.

Field Force Professional : The Field Force Professional is primarily focused on sales and lead generation also offering onsite technical support to customers in a defined area for a specific Sonova brand.

Responsibilities :

Business Planning and Sales Results

  • Work with regional team to analyze the local market and develop a strategy to drive consumer sales within the region to achieve or exceed sales quotas.
  • Participate in account strategy and planning and build relationships with customers
  • Attend CompanSales Meetings at the national regional and territory level
  • Attend industry conferences and events within the territory and as needed nationally

Lead Generation

  • Identify and engage new lead sources within the territory including hearing healthcare professionals early intervention specialists cochlear implant clinics and Companyrecipients. Other sources may be identified as well.
  • Build relationships and trust with new lead sources
  • Educate new lead sources on CI eligibility criteria benefits and processes
  • Utilize Companytools and resources including hearing solutions collateral database assessment guidance needs assessments Integrity Selling Tools and methods for connecting new leads to Company.
  • Collaborate with Phonak sales rep counterparts for joint strategic planning customer visits and team meetings.
  • Conduct 1 : 1 in person meetings with HCPs and other lead sources
  • Lead the planning and execution of lead generating open houses and events at HCP offices local community centers and CI Centers
  • Increase and sustain new leads generated from all lead sources

    • Consumer Sales Funnel Management

  • Utilize the consumer sales process and Integrity Selling best practices to engage counsel and sell to consumers seeking hearing solutions to select Company.
  • Conduct 1 : 1 in person meetings with CI Candidates and CompanyRecipients
  • Lead the planning and execution of open houses and events for CI Candidates at HCP offices local community centers and CI Centers
  • Monitor sales funnel health to deliver expected results
  • Understand and mitigate reasons for losses

    • Recipient Contributor and Mentor Management

  • Identify and engage Companyrecipients to build new recipient contributors and mentors within the region
  • Onboard and train new mentors utilizing Companytools and resources
  • Engage recipient contributors and mentors on an ongoing basis through regional and national Companyprograms

    • Administrative

  • Document all activities and customer engagement with new leads opportunities HCPs recipients and CI Centers in GCRM according to defined procedures.
  • Maintain compliance in all activities
  • Complete all training in a timely manner
  • Maintain spending in line with budget under the direction of the Regional Manager

    • More about you :

  • Bachelors degree required
  • At least one year of experience with adult and pediatric patients with Cochlear Implants
  • Previous Medical Device Company Sales Experience highly preferred
  • Experience in implementing sales techniques is preferred
  • Experience in working with volunteers is a plus
  • Familiarity with cochlear implants candidacy and regional support organizations is helpful
  • Ability to interact courteously and professionally when representing the Companyonline or in person
  • Must work in collaboration with Regional Manager Area Director Manager Consumer Programs and Education Clinical Specialists CI Consumer Specialists Marketing Communications Technical Services and Customer Service
  • Ability to manage and direct the work or Recipient Contributors and Mentors

    • A minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality.

    What we offer :

  • Medical dental and vision coverage
  • Health Savings Health Reimbursement Flexible Spending / Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match
  • Company paid life / ad&d insurance

    • Additional supplemental life / ad&d coverage available

  • Company paid Short / Long-Term Disability coverage (STD / LTD)

    • STD LTD Buy-ups available

  • Accident / Hospital Indemnity coverage
  • Legal / ID Theft Assistance
  • PTO (or sick and vacation time) floating Diversity Day & paid holidays
  • Paid parental bonding leave
  • Employee Assistance Program (24 / 7 mental health support hotline 5 company paid counseling sessions and more)
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform
  • Plan rules / offerings dependent upon group Company / location.

    • Key Skills

    Facility Management,Instrument Maintenance,Marine Biology,Government

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Consumer Specialist • Atlanta, Georgia, USA

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