Field Technician / Developer

IT Support Professional

At Vision IT, we put people first-our employees, their families, and our customers. We are seeking a technically proficient, customer-focused IT professional to support mission-critical systems and develop modern collaboration and automation solutions using Microsoft SharePoint and Power Platform. This role is responsible for end-user device support, secure IT operations, and the design, development, and maintenance of custom SharePoint and PowerApps solutions. The ideal candidate is proactive, detail-oriented, and comfortable working in secure, high-visibility environments supporting senior leadership and sensitive systems. Occasional after-hours support may be required to maintain operational continuity.

Key Responsibilities

IT Field & End-User Support

• Provide on-site and remote technical support for end-user devices, including setup, installation, configuration, connectivity, troubleshooting, and resolution.
• Support secure access to enterprise systems, including networks, shared drives, printers, and collaboration tools.
• Respond to incidents and service requests in accordance with Service Level Objectives (SLOs).
• Deliver after-hours support as needed to resolve critical issues.
• Manage and track IT assets, including desktops, laptops, tablets, mobile devices, monitors, printers, and peripherals.
• Monitor device performance and ensure compliance with security baselines and IT policies.
• Document system configurations, access controls, and maintenance activities to support audits and compliance.

SharePoint & Power Platform Development

Collaboration & Communication

Qualifications & Required Experience

5+ years of experience in desktop support, field services, system administration, or application support.

25 years of professional experience with Microsoft Power Platform and SharePoint development.

Strong proficiency in Windows OS, hardware / software troubleshooting, and peripheral connectivity.

Hands-on experience with Power Apps, Power Automate, SharePoint Online, and Microsoft 365.

Knowledge of data formats and integrations (e.g., JSON, REST APIs).

Strong understanding of DoD security policies, IT compliance requirements, and secure system operations.

Excellent problem-solving, analytical, communication, and interpersonal skills.

Ability to manage multiple projects, meet deadlines, and perform effectively under pressure.

Professional demeanor suitable for supporting senior leadership and sensitive systems.

Certifications Required

CompTIA Security+ or equivalent

Preferred

ITIL Foundation

Microsoft or Apple certifications

Power Platform or SharePoint certifications

Why Vision IT?

Vision IT is committed to a People First culture rooted in integrity, compassion, and excellence. We empower our teams to deliver secure, innovative IT solutions that support critical missions. Benefits include :

Vision IT is an equal opportunity employer and is committed to diversity, equity, and inclusion in the workplace.