General Manager, Noblesville Sports Management

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JOB SUMMARY: The General Manager of the Arena at Innovation Mile in Noblesville Indiana, is responsible for the oversight and overall direction of the Arena, a 3,500 capacity multipurpose sports and entertainment venue, which opened in August of 2025. The Arena at Innovation Mile is owned by the city of Noblesville, and REV Entertainment is the exclusive venue management company.

The General Manager will have responsibility for the overall management and operations of the Arena at Innovation Mile, including live entertainment booking, sales and sponsorship, event production, event management, operations, and related operations. The General Manager will help to facilitate optimal efficiency, maximize profits, and provide exceptional customer service by performing the following duties individually or through subordinates.

The General manager Must have a strong background in business development, facility operations, and experience generating revenue.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Work with Assistant General Manager (AGM) to develop and implement sales strategies, including direct oversight of all revenue opportunities.

• Oversee the day-to-day operations of the arena and its staff.

• Work with REV & AIM leadership to establish team/venue goals.

• Lead the development of an annual budget with REV leadership and proper city officials.

• Oversee progress on implementation of approved budgets, including identifying issues that may need attention, and developing plans to align spending and revenue trends to established goals.

• Weekly communication and reporting with supervisor regarding the status of all pertinent details.

• Manage the F&B/Retail contract and oversee relations between the arena and its concessionaire.

• Build and maintain positive relationships with Noblesville officials, managing a regular cadence of meetings and updates for the city staff. Understand and adhere to contractual framework to ensure ongoing confidence in venue management for benefit of local taxpayers.

• Accountable for business development, overseeing all aspects of event booking sales, sponsorship sales, and other revenue generating streams.

• Establishes and maintains effective working relationships with city officials, clients, boards, tenants, entertainment/convention industry, community, and civic organizations to encourage continual and regular use of the facility. As needed, leads or supports presentations to necessary governing bodies on operations and performance of the venue.

• Maintains communication and relationship with Pacers Sports and Entertainment (PSE) as it pertains to the arena’s G-League tenant, The Boom.

• Works alongside the AGM to book live entertainment events, negotiate contracts and agreements with promoters, organizers, hosts, managers, and agents.

• Develop pro formas on proposed events to analyze anticipated revenue and expense to support decision-making on booking and related considerations.

• Develop and implement a plan for increasing corporate advertising and sponsorship revenue.

• Establish a staffing plan and develop/maintain job descriptions for each FT position.

• Work with team(s) to develop a creative marketing campaign that includes print ads, television ads, radio ads, a dynamic website, and unique marketing tactics.

• Manage, evaluate, and contract third-party staffing as well as vendor agreements for other necessary services.

• Actively monitor and manage the arena calendar to ensure event operations run smoothly.

• Manage the arena’s brand by ensuring compliance with logo usage specifications for all merchandise used by the organization or approved usage by outside parties (e.g. corporate partners, group outings, etc.).

• Develop strong relationships with the leadership of local business organizations.

PREFERRED QUALIFICATIONS

• Bachelor's Degree preferred.

• Minimum of five years’ experience working in sales or operations at a venue or for an entertainment/sports team

• Operational financial management accountability and budgeting experience required.

• Strong managerial skills required.

• Exceptional communication skills required.

• Strong commitment to customer and client service required.

• Contract experience preferred.

• Ability to handle confidential material in a professional manner.

• Flexible hours including but not limited to nights and weekends.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!