Talent.com
IT and support roles (Remote)_
IT and support roles (Remote)_Scale AI • Austin, Texas, United States
[error_messages.no_longer_accepting]
IT and support roles (Remote)_

IT and support roles (Remote)_

Scale AI • Austin, Texas, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD / hr and additional rewards based on quality of submission.

Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.

We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.

What you will be doing

We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.

  • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
  • Use the tool of rubrics to address user needs in a structured way.
  • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
  • Contribute across projects depending on your specific skillset and experience.

What we’re looking for

  • Education : Bachelor’s degree or higher (or currently enrolled).
  • Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
  • Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
  • Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs.
  • Nice to Haves :

  • Experience in fields like literature, creative writing, history, philosophy, theology, etc.
  • Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
  • Interest or background in AI, machine learning, or creative tech tools.
  • Compensation and benefits

    Earn up to $15 USD / hr, paid out weekly

    Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM

    Free access to

    Model Playground

    Interact, experiment and engage with leading large language models free of cost

    Flexible schedule and

    time commitment

    No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours / week, up to 40 hours working from home

    Join a global community of

    Coding experts

    Join a global network of experts contributing to advanced AI tools

    Disclaimer : For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

    Equal Opportunity Employer : Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

    [job_alerts.create_a_job]

    It Support • Austin, Texas, United States

    [internal_linking.related_jobs]
    IT Support Specialist Staff I

    IT Support Specialist Staff I

    Electric Power Engineers • Austin, Texas, USA
    [job_card.full_time]
    We are designing the Grid of the future.Electric Power Engineers LLC (EPE) has partnered with power and energy clients across the globe to focus on complex engineering and grid modeling challenges....[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Technical AV / WebEx Collaboration PM (remote) - 1448425

    Technical AV / WebEx Collaboration PM (remote) - 1448425

    Cisco Systems, Inc. • Austin, TX, United States
    [filters.remote]
    [job_card.full_time]
    The application window is expected to close on : December 19th, 2025.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.Technical AV / ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Support Specialist (Remote)_

    IT Support Specialist (Remote)_

    Scale AI • Austin, Texas, United States
    [filters.remote]
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US Navy • Austin, TX, United States
    [job_card.part_time]
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Desktop Support Trainee

    Desktop Support Trainee

    University of Texas at Austin • Austin, TX, United States
    [job_card.full_time]
    At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and re...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Junior IT Support Analyst (Windows 10, Office 365, Azure, Active Directory)

    Junior IT Support Analyst (Windows 10, Office 365, Azure, Active Directory)

    ACS Consultancy Services • Austin, Texas, USA
    [job_card.full_time]
    IT Support Analyst (Windows 10 Office 365 Azure Active Directory).We are currently seeking candidates who meet the following qualification. Proven experience delivering superior customer service acr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LLM Response Reviewer (Remote)

    LLM Response Reviewer (Remote)

    Scale AI • Austin, Texas, United States
    [filters.remote]
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Customer Support Representative

    Remote Customer Support Representative

    VirtualVocations • Austin, Texas, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Solutions Architect

    IT Solutions Architect

    InsideHigherEd • Austin, Texas, United States
    [job_card.full_time]
    Job postings are removed from advertising at.Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Mercor • Austin, Texas, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Office and Administrative Support Workers • • to support a leading AI lab in advancing research and infrastructure for next-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics

    IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics

    University of Texas at Austin • Austin, TX, United States
    [job_card.full_time]
    IT Endpoint Technician or Senior IT Endpoint Technician, Texas Institute for Electronics.Texas Institute for Electronics. Texas Institute for Electronics (TIE).University of Texas at Austin-supporte...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Support Specialist III (Austin)

    IT Support Specialist III (Austin)

    GTS Technology Solutions • Austin, Texas Metropolitan Area, US
    [job_card.full_time] +2
    Job Title : IT Support Specialist III TIERS Level 1 Service Desk.Full-time | Contract | Long-term | Potential Contract-to-Hire. Onsite; 40 hours per week, between the hours of Monday Friday, 8 : 00 A...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Support Engineer I

    Support Engineer I

    Alliance Technical Group • Austin, TX, United States
    [job_card.full_time]
    Alliance Technical Group is a leading provider of systems and services for stack emissions monitoring at power plants and other industries nationwide. We are committed to delivering innovative solut...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Instructional Support Specialist

    Instructional Support Specialist

    University of Texas at Austin • Austin, TX, United States
    [job_card.full_time] +1
    Instructional Support Specialist.Multiple positions • • Date available : 08 / 16 / 2023.Position duration : Appointed on a semester-by-semester basis. Position open to all applicants.Full time and part time...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Network Telecom Support Analyst

    Network Telecom Support Analyst

    TEKsystems • Austin, TX, United States
    [job_card.full_time]
    Provide day-to-day Telecom support for the Campus / Metro locations.Lead business reviews per agreed schedule defined by PM. Interface with PM to monitor / address issues and business changes Provide "s...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Analyst, IT Systems - LMS Services

    Analyst, IT Systems - LMS Services

    InsideHigherEd • Austin, Texas, United States
    [job_card.full_time]
    Analyst, IT Systems - LMS Services.Job postings are removed from advertising at.Austin Community College employees are required to maintain a domicile in the State of Texas while working for the co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technician, Senior IT (Computer Support)

    Technician, Senior IT (Computer Support)

    InsideHigherEd • Austin, Texas, United States
    [job_card.full_time]
    Technician, Senior IT (Computer Support).Job postings are removed from advertising at.Austin Community College employees are required to maintain a domicile in the State of Texas while working for ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Systems Support Lead

    Systems Support Lead

    University of Texas at Austin • Austin, TX, United States
    [job_card.full_time]
    Must be eligible to work in the US on a full-time basis for any employer without sponsorship.The Systems Support Lead plays a critical role in ensuring the digital and technical resources supportin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]