Vice President, Commercial Product Management

The Vice President, Commercial Product Management serves as the strategic business leader for the US Professional Business Unit, with a focus on the end-end experience with the CCH Axcess platform and associated product portfolio, inclusive of ProSystem fx, operating across CCH Axcess Platform within the Professional Business Unit, and where applicable Research & Advisory Business Unit. Reporting directly to the Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market.

This executive will lead the end-to-end product and Go-to-Market strategy, with full P&L responsibility for the CCH Axccess Platform portfolio. The role encompasses oversight of product lifecycle management, multigenerational roadmap development, marketing channel strategy, and operational execution to deliver sustainable revenue growth and long-term business value. The success of this role requires strong collaboration & user experience journey mapping with the VP Product Management for the Audit and Tax product portfolios.

With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights into actionable plans that drive innovation, differentiation, and competitive advantage. This includes spearheading the integration of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes and accelerate growth.

In addition to commercial leadership, the Vice President will champion organizational effectiveness by cultivating a high-performing, future-ready workforce. This role is pivotal in ensuring the business delivers on its financial commitments while advancing strategic transformation initiatives that benefit key stakeholders, including customers, employees, and shareholders.

Essential Duties and responsibilities

• Own and manage the full P&L, meeting all top-line and bottom-line financial commitments while strengthening the business for long-term growth. Relentlessly pursue operational efficiency to reinvest in high-return growth opportunities.

• Develop and execute a commercially driven go-to-market strategy, leveraging disruptive/innovative product strategies including advanced technologies such as AI, agentic workflows, and behavioral data to drive revenue growth, profitability, and market differentiation with urgency and strong willingness to win.

• Lead strategic transformation of the Tax & Accounting CCH brand into a scalable, AI-enable SaaS business, aligning product innovation with evolving customer needs and platform extensibility.

• Develop a deep understanding of the core business, total market opportunities, customer profiles, competitive landscape, and market trends to identify opportunities for revenue growth market expansion, and logical adjacencies.

• Cultivates deep customer intimacy by engaging directly with key accounts, translating nuanced customer needs into strategic product roadmaps, and championing voice-of-customer initiatives that drive adoption, retention, and commercial growth

• Develop and execute a multigenerational product roadmap aligned with the North American technology platform and AI/GenAI strategy, leveraging the extensible architecture of the core platform to deliver additional products and solutions.

• Utilize customer insights, usage trends, and financial modeling to drive pricing strategy, optimize monetization, and inform product investments.

• Translate business strategy into a compelling and inspiring call to action for employees, focusing on securing and developing, and retaining commercially minded, and engaged talent with the capability to deliver on current and future growth aspirations.

• Lead the development and execution of a comprehensive marketing and communications strategy to articulate the brand’s value proposition, strengthen market perception, and support sales enablement.

• Drives cross-functional alignment and executive stakeholder buy-in by clearly articulating product strategy, commercial priorities, and customer value across internal teams and external partners, including C-level executives, clients, and industry stakeholders.

• Ensure product roadmap is developed by Technical Product Management team that is aligned with market opportunities and financial returns.

• Pursue operational efficiency to reinvest savings into high-return growth opportunities.

• Implement an acquisition strategy focused on accelerating revenue growth, expanding the addressable market, and increasing portfolio profitability.

• Lead and mentor a high-performing team of product managers, fostering a culture of innovation, accountability, and customer obsession while ensuring organizational health and succession readiness. Works with the VP Product Management for Audit & Tax to develop one operating model with consistent processes across all functions with clear roles & accountabilities defined.

Job Qualifications

Education: Bachelor’s degree required. MBA strongly preferred

Experience:

• 15+ years of product management experience in SaaS, proven success managing go-to-market disciplines (e.g. sales, marketing, product management, development, support) and having P&L accountability in a functionally matrixed organization

• 5+ years’ experience working with Offshore employees for both product management and outsource

Other Knowledge, Skills, Abilities or Certifications:

• Strong business and financial acumen, able to synthesize complex information and formulate an aligned approach and plan.

• Expertise in pricing strategy, revenue forecasting, and ROI-based investment prioritization.

• Proven track record of launching and scaling commercial software products, ideally with AI/ML components.

• Deep understanding of AI, Agentic AI, and their application in enterprise software.

• Exceptional leadership, communication, and stakeholder management skills.

• Ability to balance priorities of managing and inspiring teams, projects of varying complexity, and daily operations while maintaining focus on critical success factors.

• Deep customer orientation with the ability to translate customer insights into differentiated, revenue-generating offerings while ensuring premium service delivery in a cost-effective way.

• Highly developed executive presence with strong collaboration skills; able to articulate a value proposition and secure buy-in and support from senior executive leadership, peers, and staff.

• Experience working in agile, fast-paced, and high-growth environments.

• Background in enterprise B2B SaaS, especially in verticals like FinTech, HealthTech, or HRTech.

Travel requirements

30% overnight travel (primarily in United States) if living in North America Hub (Dallas, Atlanta); 40% if other location.

Preference is to be in a Wolters Kluwer Office location two days a week.