Senior Localization Project Manager (Enterprise - remote SF time zone)

Senior Localization Project Manager

Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.

Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022).

By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280,000 clients grow their businesses worldwide.

We are looking for a Senior Localization Project Manager. We are seeking a Senior Project Manager for our Enterprise clients who will manage translation projects, work with translators and directly with our top clients in the digital space, covering the San Francisco working hours (8am-5pm PT).

We are offering a contractor role, fully remote from wherever you prefer, as long as the required working hours are covered (San Francisco working hours 8am-5pm PT).

As a Senior Project Manager, you will oversee service delivery for one or more clients, ensuring satisfaction across the full spectrum of services. You will manage projects, coordinate production, and anticipate client needs while serving as the main project management contact in your time zone. Additionally, you will coordinate the team of Project Managers working on the accounts assigned to you, providing guidance to maintain efficiency, scalability, and profitability.

Key Responsibilities

• Manage and oversee the entire service offering for assigned clients, ensuring high-quality deliverables and on-time delivery.
• Coordinate the team of Project Managers for assigned clients, ensuring they implement agreed-upon processes to guarantee efficiency, scalability, and profitability for the company.
• Directly manage complex and / or strategic projects during onboarding, launches, and throughout the collaboration with clients.
• Serve as the primary PjM point of contact with clients in your time zone, attending meetings and presenting production data and improvement plans during business reviews.
• Anticipate client needs and proactively address any issues or concerns to maintain a high level of client satisfaction.

This position will include the possibility to work on holidays and / or weekends, if necessary.

A training period in our HQ in Pi Campus, Rome (Italy), can be organized for the successful candidate.

Requirements

Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.