Customer Experience RepresentativeVirtualVocations • Alton, Texas, United States
Customer Experience Representative
VirtualVocations • Alton, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Experience Representative to provide support and assistance to customers.
Key Responsibilities
Provide accurate and quality responses to customer inquiries via email
Exceed customer expectations by delivering a first-class experience
Follow SOPs to resolve order issues and communicate trends in customer needs
Required Qualifications
Minimum of 1 year of customer service experience, preferably in a technology organization or related field
Excellent computer skills with experience in CRM systems like Zendesk or Salesforce
Familiarity with the collectible gaming industry
Experience working in a high-performing customer experience team
Ability to work effectively in a team environment
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Customer Experience Representative • Alton, Texas, United States
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