Campus Computer Technician - IDEA Price Hill (General Applicant Pool)IDEA Public Schools • Cincinnati, Ohio
Campus Computer Technician - IDEA Price Hill (General Applicant Pool)
IDEA Public Schools • Cincinnati, Ohio
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Paid Family Leave : Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. Tuition Reimbursement : Staff members may apply for up to50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. Employer-Paid Mental / Behavioral Health : 5 face-to-face counseling sessions within a year, unlimited 24 / 7 telephonic counseling, and other work-life services available at no cost. Mission Focus – focuses on IDEA’s core purpose of getting all students into college Record of Results – holds high expectations for self and others to achieve and surpass intended goals Problem Solving – able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals Communication – effectively conveys information using a variety of channels and techniques Continuous Improvement – proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions Education : High School Diploma Required; Bachelor’s Degree Preferred Experience : Two years of technical support experience Knowledge of computer hardware and software applications Ability to analyze and resolve computer hardware and software problems Knowledge of technologies available for use in instructional setting Ability to repair computer and technology equipment Strong organizational, communication, and interpersonal skills Work with and report to APO on campus technology requests. Communicate with all clients within 24 hours about repairs Partner up with Helpdesk manager on reporting to identify and track goals and trends. Complete standard tickets on time and follow up with customers. Encourage a Helpdesk creation culture on campus while maintaining great customer service and support. Offer technology quotes and solutions for assigned campuses Ensure every ticket completed is bookended with communication with customer Educate end users after a job is complete to further knowledge and best practices Check back with customer to ensure reliability after service Outline and schedule major tasks and milestones to track progress at each site Coordinate with campus and central office stakeholders to ensure all dependencies are managed to proper execution Escalate major and minor risks to relevant actors Lead Information Security and Privacy practices at the campuses Build a strong security culture at each campus through risk management, education, and deterrence Practice and share best practice around proper use of technology Initiate incidence reporting with campus leadership and HQ personnel to manage all security breaches Work with HQ and APOs to develop and communicate plans and statuses on monthly HQ projects including Inventory, cleanups, setups, maintenance, computer pickup and BOY Manage time between tasks and projects and collaborate with APOs, Key Stake Holders and Regional Lead Tech. Believes and is committed to our missionand being an agent of change : that all studentsare capable of gettingto and through college Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly Works with urgency and purpose to drive student outcomes Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change Seeks and responds well to feedback, which is shared often and freely across all levels of the organization Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
Description
Please Note : This posting is for ageneral applicant pool. While there may or may not be an immediate vacancy, we are accepting applications to proactively identify strong candidates for future opportunities. If a position becomes available that aligns with your experience and qualifications, we may reach out to you fornextsteps.
Role Mission : Campus Technician will facilitate Technology Operations requests and initiatives at their assigned locations. They act as technology liaison from the Technology Operations department to the campus staff by providing technical support and expertise on site. The focus is to concentrate on the support and maintenance of the technology equipment, assist with campus issues and work on district technology projects and campus initiatives including trainings, registration, lab setups, inventory and staff computer deployment. Campus Technicians offer expertise, solutions, and technology advice to campus partners and work hand in hand with Assistant Principals of Operations to support instruction throughhighly functionalcampus technology.What We OfferCompensation :
- Starting compensation for this role is typically set at an hourly rate ranging between $20.34 for 0 years of experienceand $25.42, commensurate with experience.
- This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits : We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse / domestic partner and children. Some of the special benefits we offer at IDEA include :
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.What You Bring Competencies :
Qualifications :
Knowledge and Skills :
What You’ll Do–Accountabilities : 95% ofHelpdesktickets are completed within 48 hours, with 40% complete remotely
90% customer satisfaction on Zendesk tickets (Surveys)
100% of schools are safe and operational one week before FDOS
Proficient rating on Information Security & Data Privacy Rubric by January 1st and through the LDOS
100% of Campus Operating Projects completed on time based on Campus Playbook
We look for Team and Family who embody the followingvaluesand characteristics :
[job_alerts.create_a_job]
Computer Technician • Cincinnati, Ohio
[internal_linking.similar_jobs])
VEG is a rapidly growing emergency company with hospital locations across the United States.Our mission is helping people and their pets when they need it most.
We are revolutionizing emergency medi...[show_more]
Bowlin Group is seeking a skilled Tower Technician to join our dynamic team in Hebron, KY.This role is ideal for individuals who are passionate about the telecommunications industry and are driven ...[show_more]
The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job.
It is not an exhaustive list of responsibilities, and is su...[show_more]
For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care.Our commitment to excellence extends across diagnosis, education, and treatment for thos...[show_more]
Beechmont Automotive Group is a premier automotive.We are seeking a Main Shop Technician with prior automotive repair experience to join our busy service department.
We offer factory training to bec...[show_more]
Access Audio, a faith-based non-profit headquartered in Cincinnati, Ohio, is seeking a talented individual to join our growing team as a Install Technician / Jr Project Manager.This role requires h...[show_more]
Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel jobs at top-rated facilities across t...[show_more]
Essential functions of the job include, but are not limited to, verbal and written communication; relationship building with clients and staff.
utilizing a computer for typing and conducting resear...[show_more]
Thank you for considering a career at Mercy Health!.Days / Evenings (United States of America).Full Time day shift , required to work 3, 12 hour shifts during the week (7a-7p), with an every third we...[show_more]
Reports To : Business Logistics Manager / Director of Operations.Audio Visual Lead Technician, Audio, Lighting or Video.An audio-visual lead technician will possess the ability to design, install and ...[show_more]
Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Cincinnati, OH.Shift : Inquire Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2625 / Week.Fusion Medic...[show_more]
Join Allied Universal® Technology Services, a global leader in transforming the security industry.We integrate advanced technology - video surveillance, electronic access control, alarm monitor...[show_more]
We're looking for Auto Interior Repair Technicians with a.Carvana - the fastest-growing used automotive retailer in U.As a Mid-Level Interior Repair Technician, you'll be expected.Repairing...[show_more]
We are seeking reliable and tech-savvy.You’ll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics ...[show_more]
AMN Healthcare Allied is seeking an experienced CT Tech for an exciting Travel Allied job in Cincinnati, OH.Shift : 8 hr days Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2609 / Week.Job Descript...[show_more]
Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Cincinnati, OH.Shift : 3x12 hr days Start Date : 01 / 12 / 2026 Duration : 13 weeks Pay : $2377 / Week.Join...[show_more]
AlliedTravelCareers is working with Jackson HealthPros to find a qualified Cath Lab Tech in Fairfield, Ohio, 45014!.Are you ready to take your expertise as a cardiovascular technologist to new heig...[show_more]
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology.BEUMER Group offers the ri...[show_more]
Veterinary Technician Student Externship - Cincinnati, OH
Veterinary Emergency Group (VEG) • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Tower Technician
BOWLIN GROUP LLC • Hebron, KY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Optometric Technician
West Point Optical LLC • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
NCV / EMG Technician
Riverhills Neuroscience • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Main Shop Technician
Beechmont Toyota • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Install Technician
Access Audio • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Travel ALLIED-CSTFA - Certified Surgical Technician First Assist in Edgewood, Kentucky
Voyage Health • Edgewood, KY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Lead Pharmacy Technician - Cincinnati
Equitas Health, Inc. • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Patient Care Technician (PCT) - Med Surg Oncology - Fairfield Hospital
Mercy Health • Fairfield, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Lead AV Technician - EG
PRESTIGE AUDIO VISUAL INC • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Travel CT Tech - $2625 / Week
Fusion Medical Staffing • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Security Installation Technician II
Allied Universal® Technology Services • Fairfield, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
HIRING NOW Mid-Level Auto Interior Repair Technician - $4,000 Bonus
Carvana • Fairfield, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH
Geeks on Site • Cincinnati, OH, US
[job_card.part_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Travel CT Tech - $2609 / Week
AMN Healthcare Allied • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel CT Tech - $2377 / Week
Medpro Healthcare Staffing • Cincinnati, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel Cath Lab Tech - $2,906 to $3,106 per week in Fairfield, OH
AlliedTravelCareers • Fairfield, OH, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Senior Technician, ICS System
BEUMER Group • Hebron, KY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]