Parts Manager

Benefits : 401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Overview

Powersports of Modesto, a leading powersports dealership, is seeking an experienced and highly motivated Parts Manager to oversee our parts department and ensure efficient operations, accurate inventory control, and exceptional customer service.

The ideal candidate will have a strong background in dealership parts operations—preferably within the powersports industry—and a commitment to supporting technicians, sales staff, and customers through timely, accurate parts fulfillment. As Parts Manager, you will play a critical role in driving department profitability, maintaining inventory integrity, and contributing to an outstanding overall customer experience.

Key Responsibilities

Leadership

Lead and manage the parts department, fostering a positive, organized, and customer-focused team culture.

Set clear expectations and provide ongoing coaching and development to parts staff.

Parts Operations

Oversee daily parts department operations, including retail, service, and internal parts sales.

Ensure accurate and efficient parts ordering, receiving, stocking, and invoicing.

Inventory Management

Maintain proper inventory levels to support service and sales operations while minimizing obsolescence.

Conduct regular cycle counts and physical inventories to ensure accuracy.

Manage vendor relationships, returns, and warranty-related parts processes.

Customer & Technician Support

Support service technicians by ensuring timely availability of parts to minimize downtime.

Assist retail and wholesale customers with product selection, availability, and pricing.

Resolve parts-related issues promptly and professionally.

Performance Monitoring

Track and analyze key performance metrics including inventory turns, fill rates, gross margins, and special-order performance.

Ensure accurate documentation and parts billing on repair orders.

Process Improvement

Identify and implement improvements to parts department workflows to increase efficiency and accuracy.

Develop standardized procedures for ordering, receiving, and inventory control.

Safety & Compliance

Ensure the parts department complies with all manufacturer policies, dealership standards, and safety requirements.

Qualifications

Proven experience in a Parts Manager or senior parts role within a dealership environment.

Powersports experience (motorcycles, ATVs, UTVs, PWCs) strongly preferred.

Strong leadership skills with the ability to train, motivate, and manage staff.

Excellent organizational and inventory management skills.

Ability to analyze performance metrics and drive continuous improvement.

Strong communication skills, both verbal and written.

Experience with dealership management systems; Lightspeed DMS experience a plus.

Ability to manage departmental budgets, including inventory investment and gross profit targets.

Bilingual in Spanish a plus.

Benefits

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

Paid time off and holiday pay

Retirement plan options

Employee discounts on products and services