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Lead Ophthalmic Technician - Retina, Westwood
Lead Ophthalmic Technician - Retina, WestwoodUniversity of California • Los Angeles, CA, United States
Lead Ophthalmic Technician - Retina, Westwood

Lead Ophthalmic Technician - Retina, Westwood

University of California • Los Angeles, CA, United States
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  • [job_card.full_time]
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Description

Join a high-volume team in the Department of Ophthalmology's Retina and Retinal Disorders & Ophthalmic Genetics clinic in Westwood! We're looking for a skilled and dependable Ophthalmic Technician Lead to provide patient care and support daily operations. Responsibilities include, but are not limited to :

  • Coordinating patient care and clinic flow
  • Overseeing daily back-office operations and exam room readiness
  • Providing technical support for Ophthalmologists and Optometrists
  • Maintaining the perimetry and OCT / topography labs
  • Training and supporting ophthalmic staff
  • Assisting with process improvements and quality initiatives
  • Supporting special projects as assigned by the Practice Manager

Salary Range : $40.02-52.79 Hourly Qualifications

Required :

  • Current certification as Certified Ophthalmic Technician (COT).
  • Minimum 5 years recent experience providing technical support in Ophthalmology practice.
  • Skill in acquiring accurate medical history, measuring, and recording visual acuity, and tonometry.
  • Familiarity with signs and symptoms of various ophthalmic problems to answer patient-related questions and triage calls when urgent evaluation is required.
  • Knowledge of the operations and maintenance of patient-related testing equipment.
  • Excellent interpersonal skills to promote comfortable, cooperative and effective working relationships with patients, physicians and staff.
  • Ability to identify and define complex problems and develop and implement solutions for quality and process improvement.
  • Strong organizational and prioritization skills to effectively coordinate and promote the patient care activities.
  • Skill in setting goals which accurately reflect the relative importance of job responsibilities and the strategic priorities of the clinic.
  • Familiarity with computerized EHR(s) and patient appointment scheduling system(s).
  • Ability to organize technician work schedules for continuous coverage.
  • Ability to analyze clinical and administrative information to determine appropriate course(s) of action to resolve conflicts and discrepancies.
  • Ability to learn state of the art diagnostic equipment.
  • Ability to organize and prioritize duties to maximize clinic efficiency.
  • Ability to collaborate with Practice Manager and / or Associate Administrator in problem solving and implementing new and continuing patient care systems.
  • Ability to work independently using effective problem-solving techniques while adhering to Departmental and University practices and policies.
  • Ability to organize technician work schedules for continuous coverage.

    • Preferred :

  • Experience working in a university-based medical facility / academic teaching environment.
  • Experience on ordering and maintaining logs on high-cost Intravitreal injections, such Eylea, Eylea HD, Vabysmo & Lucentis.
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