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Keyholder - South Coast Plaza
Keyholder - South Coast PlazaWarby Parker • Costa Mesa, CA, US
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Keyholder - South Coast Plaza

Keyholder - South Coast Plaza

Warby Parker • Costa Mesa, CA, US
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  • [job_card.full_time]
[job_card.job_description]

Keyholder - South Coast Plaza

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What you'll do :

  • Communicate Warby Parker's values and brand philosophy to customers
  • Promote an efficient, inclusive, and service-minded retail environment
  • Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
  • Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
  • An upbeat, flexible team player who leads by example
  • Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
  • Open and close the store
  • Help foster an inclusive culture by treating customers and colleagues with respect

Who you are :

  • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
  • Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service
  • Cool under pressure and able to adapt quickly
  • A go-getter with an entrepreneurial spirit
  • Curious and eager to learn
  • A team player who is passionate about helping customers and teammates alike
  • An innovative, proactive problem-solver
  • Proud of your work and self-motivated to be a top performer
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector General's List of Excluded Individuals / Entities (LEIE)
  • Some benefits of working at Warby Parker for full-time employees :

  • Health, vision, and dental insurance
  • Life and AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask!)
  • Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

    Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

    Warby Parker was founded with a mission : to inspire and impact the world with vision, purpose, and style.

    We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it.

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    South Coast Plaza • Costa Mesa, CA, US

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