Treatment Coordinator (Orthodontics)

We are a value based dental family that believe in Practicing With Love! At Texas Dentistry & Braces, we’re striving to exceed patient expectations and provide care that goes the extra mile. Our dental family has a patient first philosophy with a servant mindset. WE WANT TO SERVE our patients. If this is your mindset come join our dentistry and orthodontic family!

We're in search for a motivated and outgoing Patient Coordinator for our orthodontic team. This individual will need to be able to communicate effectively, be a fast learner, and have great customer service. The perfect candidate should have knowledge of Orthodontics and possess the ability to close treatment cases. This candidate will travel to our Mesquite, TX, Terrell, TX, and Kaufman, TX locations.

Requirements:

• One or more years of dental office experience, orthodontic experience
• Bilingual is a plus, but not required.
• Must be able to communicate face to face, through email, and phone Must be team-oriented and willing to collaborate with others.
• Must have a patient first philosophy.
• Ability to commute to both locations (Mesquite, Terrell, and Kaufman)
• One Saturday a month

Benefits:

• Competitive Pay
• Paid Time Off after 6 months
• Health, Vision, and Voluntary life insurance
• Dental Employee Discount
• Auxiliary benefit plans
• Gym Membership reimbursement

Patient Coordinator Job Duties:

Check-in/ check-out Patients – Providing great patient service with a smile and positive attitude. Making sure information has been entered correctly. Gets copy of insurance card.

Collects Monies when required. Making sure follow up appointments have been scheduled. Initial audit.

Schedule Patients- Appointments are made correctly and are communicated correctly Medical Records- Makes sure all records and consents are completed Calling patients with insurance estimates and if necessary/verifying insurance benefits Completing data reporting in a timely manner, handling incoming/outgoing phone calls.

Treatment Plans/Charges- Present treatment plans efficiently and effectively. Have high ability to close cases. Is able to accurately answer insurance/finance questions pertaining to the treatment plan.

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