Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAaron's • Largo, FL, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Largo, FL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Accounts Advisor

The salary range for this role is $14.00 to $14.75 per hour / annually

  • . This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management

    • Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

    • Aaron’s Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
    • [job_alerts.create_a_job]

    Customer Accounts Advisor • Largo, FL, United States

    [internal_linking.similar_jobs]
    Licensed Sales and Customer Support Agent

    Licensed Sales and Customer Support Agent

    Michael Buric State Farm Agency • Clearwater, FL, US
    [job_card.part_time]
    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Insurance Sales / Customer Service Representative - State Farm Agent Team Member...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Relations Representative - State Farm Agent Team Member

    Customer Relations Representative - State Farm Agent Team Member

    Nathan Cocco - State Farm Agent • Largo, FL, US
    [job_card.full_time]
    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Commercial Collections Specialist

    Commercial Collections Specialist

    VirtualVocations • Clearwater, Florida, United States
    [job_card.full_time]
    A company is looking for an Experienced Commercial Collector Specialist (Remote).Key Responsibilities : Make a minimum of 80 outbound / inbound calls to collect outstanding balances Negotiate payme...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounts Receivable Coordinator

    Accounts Receivable Coordinator

    VirtualVocations • Largo, Florida, United States
    [job_card.full_time]
    A company is looking for an Accounts Receivable Coordinator, remote.Key Responsibilities Ensure proper payment according to payor guidelines for assigned claims Maintain knowledge of medical bil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Largo, FL, United States
    [job_card.full_time]
    The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment colle...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Onboarding Specialist, EMEA

    Customer Onboarding Specialist, EMEA

    Actabl • Oldsmar, FL, US
    [job_card.full_time]
    We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Advocacy Marketer

    Customer Advocacy Marketer

    VirtualVocations • Clearwater, Florida, United States
    [job_card.full_time]
    A company is looking for a Marketer, Customer Advocacy.Key Responsibilities Partner with teams to identify relevant customer pools for advocacy Activate customers for advocacy efforts, including...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Operations Advisor

    Business Operations Advisor

    VirtualVocations • Largo, Florida, United States
    [job_card.full_time]
    A company is looking for a Business Operations Advisor to provide operational, analytical, and coordination support to the Health Plan Governance & Performance Management team.Key Responsibilities ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Advisor

    Sales Advisor

    VirtualVocations • Clearwater, Florida, United States
    [job_card.full_time]
    A company is looking for a Coaching Sales Advisor.Key Responsibilities Guide prospects to insights about their business and personal growth Utilize a proven sales methodology to achieve results ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Account Lead

    Customer Account Lead

    VirtualVocations • Clearwater, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Account Lead (Regional Business Manager-Foodservice).Key Responsibilities : Achieve operator sales of the beverage portfolio within the Austin / San Antonio marke...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Comfort Advisor

    Home Comfort Advisor

    Southern Home Services • Clearwater, FL, US
    [job_card.full_time]
    Home Comfort Advisor / Outside Sales Professional.Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Relations Representative - State Farm Agent Team Member

    Customer Relations Representative - State Farm Agent Team Member

    Diana Devito - State Farm Agent • Dunedin, FL, US
    [job_card.full_time]
    As a Customer Relations Representative - State Farm Agent Team Member with Diana Devito - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager for Churches

    Account Manager for Churches

    VirtualVocations • Clearwater, Florida, United States
    [job_card.full_time]
    A company is looking for an Account Manager - Serving Churches.Key Responsibilities Supervise staff in performing full-charge bookkeeping tasks and ensure timely completion of accounting function...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service and Operations Assistant

    Customer Service and Operations Assistant

    Graddy Insurance Group • Dunedin, FL, US
    [job_card.full_time]
    Join Graddy Insurance Group, a thriving insurance agency located in the heart of Dunedin, Florida.As an established local business, we prioritize face-to-face connections and personalized service t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Woodie's Wash Shack - Customer Service Associate

    Woodie's Wash Shack - Customer Service Associate

    Woodie's Wash Shack • Largo, FL, US
    [job_card.full_time]
    Join the Epic Team at Woodie's Wash Shack!.Customer Service Associate – Ulmerton, FL.Must be 18 years old or older).Woodie’s Wash Shack is all about opportunity—to be a part o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Care Associate

    Customer Care Associate

    Anti-Pesto Bugkillers • Largo, FL, US
    [job_card.full_time]
    We offer competitive pay, ongoing training, full benefits, paid time off, no nights / weekends, and opportunities for growth within the company. If you are a self-starter with a strong work ethic and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Collections Agent

    Collections Agent

    VirtualVocations • Clearwater, Florida, United States
    [job_card.full_time]
    A company is looking for a Collections Agent to assist homeowners through inbound and outbound calls in a high-volume call center environment. Key Responsibilities Collect payments to reduce overa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounts Receivable Accountant

    Accounts Receivable Accountant

    VirtualVocations • Largo, Florida, United States
    [job_card.full_time]
    A company is looking for an Accounts Receivable Accountant to manage financial health through effective accounts receivable and collections management. Key Responsibilities : Independently manage a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]