Program Director

Program Director

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Position Type : Full-time, exempt, salaried supervisor role.

Scope of Role :

Responsible for managing the services delivered to a designated program or set of programs, and the operation of programs.

Key Responsibilities :

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

Essential Job Functions :

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Staff Management :

• Recruitment & Hiring : May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in consultation with the Area Director.
• Meetings & Training : Organizes and implements on-site orientation and training for assigned programs and monitors training compliance and documentation; conducts monthly staff meetings; attends monthly regional meetings and additional meetings as needed.
• Employee Scheduling : Designs and monitors schedules to ensure that all shifts are covered; monitors and minimizes overtime.
• Performance Evaluation : Conducts rotating performance snapshots and evaluations for direct reports in consultation with the PD's manager; reviews and approves Direct Support Professional and other staff member's performance evaluations.
• Coaching, Discipline and Termination : Coaches employees, correcting or directing employee behavior where required; may remove employees at their sole discretion in the event of emergency; may recommend and participate in decisions regarding discipline and termination in consultation with the PD's manager and Human Resources; manages the termination of Direct Support Professionals or other staff members, as necessary.
• Employee Safety : Responsible for employee safety and workers' compensation programs; monitors compliance; and assists in returning employees to work; implements, oversees, and trains employees about safety.

Program Management :

Health Care :

Financial Management :

Census Management :

Maintenance :

Other :

Performs other duties and activities as required, including backfilling roles under your supervision. Must be available on-call to support staff, find coverage or cover shifts as needed. Performs other related duties and activities as required.

Supervisory Responsibilities :

Manages the Direct Support Professionals, Program Supervisors and other direct or indirect staff members of the program. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

Minimum Knowledge and Skills Required for the Job :

The requirements listed below are representative of the knowledge, skill, and / or abilities required to perform the job.

Education and Experience :

Bachelor's degree. Two to three years of related experience in the Human Services Industry preferred. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Other education and experience as required by applicable regulations.

Certificates, Licenses, and Registrations :

Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services. Licensure(s) as required by state. Medication Management Certificate issued with the completion of Company provided training. Mandatory Reporter Certificate issued with the completion of Company provided training. Other training(s) and / or certification(s) per state requirements and / or service line. For specific programs : AZ Behavioral Health programs must meet BHT requirements.

Key Metrics :

Individuals' Served Funds Compliance. Customer Satisfaction. Documentation Compliance. Licensing Compliance. Quality (% participation). Program Visits. Overtime. Job Requisitions. Program Training Compliance.

Work Environment :

The Program Director works at the program location(s) they oversee. Oversees services or supports in residential, vocational, or in-home settings.

Other Requirements : Travel as needed.

Physical Requirements :

Medium Work. Exerting up to 50 pounds of force occasionally, and / or up to 30 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects.

Addendum :

CS New Jersey Refer to : CS NJ Addendum Program