Description
">Continuant is a Managed Services Provider and Systems Integrator, delivering multi-OEM legacy support and world-class Unified Communications and Audio Video solutions. With business transacting 24/7, companies can’t afford to miss opportunities because of disconnection. Continuant helps hospitals, universities, government organizations, manufacturers and other technologically diverse companies stay connected by providing communication and collaboration technology. Our wide range of products and services give our customers confidence that they can rely on their technology and make the most of every opportunity.
We are searching for a knowledgeable, experienced AV engineer or technician, with a customer service background to support our end users, dealers, and distributers. You’ll be expected to provide troubleshooting and technical support over the phone, using web-based tools, and by email. You will advise customers regarding the product's proper use and address specific user issues. During problem escalations, you’ll act as a liaison between customers and Tier I and Tier III support.
Responsibilities
Qualifications
Qualifications
Preferred Qualifications
Benefits:
Tier 2 AV Support Engineer • Fife, WA
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