A company is looking for a Success Programs Delivery Lead.
Key Responsibilities
Drive delivery excellence and operational discipline within a designated group of vendor Customer Success Advocates (CSAs)
Oversee end-to-end delivery performance and enforce compliance with standards while mentoring team members
Facilitate program management activities, including performance tracking and workload planning
Required Qualifications
Bachelor's Degree in a relevant field and 4+ years of experience in cloud / infrastructure technologies or IT consulting / support
4+ years of experience working on technical projects and in a customer-facing role
Technical Certification in Cloud technologies (e.g., Azure, AWS)
Strong project management background with experience in governance and delivery lifecycle management
Proven ability to lead distributed teams and coordinate cross-functional delivery
Cloud Solution Architect • Hampton, Virginia, United States