Customer Support (Healthcare)

Are you someone who enjoys helping others, staying organized, and making a difference behind the scenes? If you've worked in customer service, a call center, retail, banking, or administrative roles—this could be the perfect next step in your career.

We're looking for Customer Support Specialists who are great with people, detail-oriented, and comfortable learning new tools.

What You'll Be Doing

• Provide friendly, helpful phone and email support to customers using our system
• Track and manage customer service requests using our internal tools
• Help users enroll in our services through an app and guide them through simple steps
• Support the setup of basic electronic transactions (we'll train you)
• Assist with documentation and audits
• Collaborate with team members and contribute to smooth daily operations

What You'll Need

• A high school diploma or equivalent
• At least 2 years of experience in a customer service or administrative role (retail, banking, office, call center, etc.)
• Strong communication skills—both spoken and written
• A professional and friendly demeanor
• Basic computer skills (such as email, browsing, and Microsoft Office, File Explorer)

Nice-to-Haves (Not Required)

• Associates Degree
• Familiarity with Electronic Data Interchange, Medicare or the Healthcare field

Schedule

• Monday to Friday, standard 8-hour shifts, M-F
• 2 - 3 times a month you would be required to work 10:30am - 7:00pm
• Typical office environment, hybrid schedule

If you're looking for a meaningful role with a company that values your contribution, apply now to join our team. We look forward to connecting with you.

Benefits:

• 401(k) & matching
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Flexible Paid Time Off
• Paid Holidays