Customer Service Rep

Customer Service Representative

Location : Auburn, WA

Pay Range : $20.50

Schedule : Monday - Friday 8 AM - 5 PM

Answering incoming calls and respond to customer inquiries. Providing quotes, placing orders at times, research and resolve questions about orders, work closely with a small dedicated team that supports the account. The ideal candidate must have great communication skills, verbal and written, be able to work in a fast-paced environment, be a quick learner, and a multitasker. This is a sales support position responsible for providing direct support to all assigned account executives, marketing associates and customers. As a CSR the goal is to assist and help resolve all customer needs as quickly and accurately as possible. Responsibilities include answering all incoming concerns / needs from all customers; key pick-up requests, handling transportation / routing on delivery questions, processing will call orders, providing customers with invoice copies, monitoring orders before cut-off, communicating regularly with the AE and customers, and managing the same day deliveries for OPCO.

Requirements :

• High school diploma or equivalent
• Strong telephone communication skills
• Ability to work in a fast pace environment
• Ability to sit and work at a P / C for extended periods
• Must be proficient in MS Office

About ManpowerGroup, Parent Company of :

Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.