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Vice President USA – Multi-Property Luxury Resorts & Hotels in Puerto Rico & Arizona
Vice President USA – Multi-Property Luxury Resorts & Hotels in Puerto Rico & ArizonaRenard International Hospitality Search Consultants • Miami, FL, United States
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Vice President USA – Multi-Property Luxury Resorts & Hotels in Puerto Rico & Arizona

Vice President USA – Multi-Property Luxury Resorts & Hotels in Puerto Rico & Arizona

Renard International Hospitality Search Consultants • Miami, FL, United States
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Vice President USA – Multi-Property Luxury Resorts & Hotels in Puerto Rico & Arizona

Role is Puerto Rico based and is to bring all their properties to a 5 star Forbes level

Overseeing Caribbean & U.S. Properties (Total Inventory : 1,500+ Rooms)

Our client is a premier hospitality group operating a portfolio of resorts in the Caribbean, Puerto Rico, and the United States (Arizona). With a reputation for delivering exceptional guest experiences, authentic destination engagement, and operational excellence, the group is entering a new phase of strategic growth and innovation. The role is to bring all the properties to a Forbes 5 star level.

To lead this regional evolution, the organization is seeking a dynamic and seasoned hospitality executive to oversee a portfolio of resorts and hotels, comprising over 1,500 rooms. The role is based in Puerto Rico and will include operational, strategic, and commercial leadership across all properties within the region and in the Continental USA.

Position Summary

The Vice President is a high-impact executive responsible for the strategic leadership, operational excellence, financial performance, and brand integrity of a diverse portfolio of luxury and lifestyle properties across the Caribbean and the United States. This role acts as both a regional champion and a corporate liaison, ensuring alignment between property-level operations and overarching organizational goals.

The ideal candidate brings proven multi-unit leadership experience, cultural fluency in diverse markets, and a track record of delivering strong results in complex, resort-led operations.

Key Responsibilities

1. Operational & Strategic Leadership

  • Provide strategic direction and hands-on leadership to General Managers and property leadership teams across multiple resort and hotel assets.
  • Ensure operational consistency, service excellence, and brand standards are upheld across all locations.
  • Implement regional strategies that drive guest satisfaction, employee engagement, and business performance.

2. Financial & Commercial Performance

  • Oversee annual budgeting, forecasting, and P&L accountability for all properties in the region.
  • Identify and act on opportunities to optimize revenue, improve margins, and control costs.
  • Partner with corporate commercial teams to drive occupancy, ADR, RevPAR, and ancillary revenue streams including F&B, spa, and activities.

    • 3. Talent & Culture Leadership

  • Lead regional talent strategy including recruitment, development, retention, and succession planning.
  • Foster a performance-driven, service-oriented, and culturally inclusive organizational culture.
  • Act as a mentor and role model for property GMs and senior leaders, supporting continuous development and leadership growth.

    • 4. Brand & Guest Experience Stewardship

  • Champion the guest experience by ensuring service delivery, amenities, and programming reflect the brand promise and local character.
  • Monitor guest feedback and quality assurance metrics to continuously improve satisfaction and loyalty.
  • Lead property positioning and brand integrity across existing and new market entries.

    • 5. Pre-Opening, Renovation & Asset Management

  • Oversee the successful opening of new properties and major renovation projects within the region.
  • Collaborate with ownership groups and asset managers to align operational goals with investment strategy and capital planning.
  • Ensure compliance with all safety, regulatory, and operational standards.

    • 6. Stakeholder Management & Community Engagement

  • Act as a key liaison with owners, asset managers, brand partners, tourism authorities, and local stakeholders.
  • Represent the company in industry forums and community initiatives, supporting brand visibility and social responsibility.

    • Qualifications & Experience

  • 15+ years of progressive leadership experience in luxury or upper-upscale hotel / resort operations, including multi-property or regional oversight.
  • Proven experience managing resorts with 1,500+ room inventory across multiple jurisdictions (U.S. and Caribbean preferred).
  • Strong P&L and financial acumen with a demonstrated track record of driving business performance and profitability.
  • Experience in pre-openings, renovations, and repositioning of resort assets.
  • Deep understanding of hospitality standards, service excellence, and destination guest experiences.
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field; Master’s preferred.
  • Bilingual (English and Spanish / French / Creole) is a plus given the regional footprint.

    • Key Competencies

  • Visionary leadership with hands-on execution capabilities
  • Strong cross-cultural communication and interpersonal skills
  • High emotional intelligence and people development orientation
  • Strategic thinker with attention to operational detail
  • Resilience, adaptability, and calm under pressure
  • Collaborative mindset with the ability to influence across functions and cultures

    • This post offers

  • Executive-level role within a premier, expanding hospitality portfolio
  • Competitive compensation package with performance incentives
  • Relocation assistance and housing support (if applicable)
  • Opportunity to live and work in a dynamic, resort lifestyle destination
  • A leadership platform to drive impact across a diverse and prestigious region

    • To Apply :

    Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at steve@renardinternational.com

    Best regards,

    Stephen J. Renard

    Stephen J. Renard

    President

    Renard International Hospitality Search Consultants

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