Overview
EVMS Medical Group at ODU is seeking a Patient Account Representative. This is a customer service representative position to handle/resolve patient issues and answer billing account questions. The representative is responsible for reaching out on the patient's behalf to the clinics for any department disputes. The daily responsibilities include taking inbound patient calls, placing outbound calls regarding balance on accounts, process credit card payments in EPIC, work all mail correspondence to include return mail, set up and monitor budget plans, process requests for itemized statements, and complete financial interviews.
Responsibilities
Qualifications
Minimum Qualifications and Skills:
Preferred Qualifications:
Location : Location
US-VA-NorfolkPatient Account Representative • Norfolk, VA, US
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