CO General Manager

Job Posting: Dunkin General Manager – Driving Store Success and Team Leadership

Position: General Manager

Company: Dunkin

Location: Boulder, CO

Job Type: Full-Time

About Us

Dunkin is a leading quick-service restaurant brand dedicated to delivering great coffee and food with fast, friendly service. As a General Manager, you will lead the entire store team to operational excellence, financial success, and exceptional guest experiences.

Job Responsibilities

OWN THE STORE. LEAD THE TEAM. DELIVER EXCEPTIONAL DUNKIN’ EXPERIENCES.

As a General Manager at Dunkin’, you are the driving force behind the store’s success. You lead by example, inspire your team, and ensure every guest enjoys fast, friendly service and high-quality products. You manage operations with an eye for detail and a passion for growth.

In this role, you will:

• Oversee all store operations to ensure efficiency and profitability
• Recruit, hire, train, and develop a strong, motivated team
• Maintain high standards for food quality, guest service, and cleanliness
• Manage inventory, ordering, and cost controls
• Analyze sales and labor reports to drive business growth
• Create schedules and manage labor to meet budget targets
• Resolve guest issues and ensure an excellent customer experience
• Foster a positive and productive work environment

Qualifications

• Proven leadership experience in food service or retail management
• Strong financial and business acumen
• Excellent communication and team-building skills
• Ability to work under pressure in a fast-paced environment
• Flexible availability including weekends and holidays

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Long Term Disability
• Short Term Disability
• Vacation
• Holiday
• Life Insurance

General Manager Scheduling Expectations

General Managers are expected to maintain a consistent presence during key business hours. A typical weekly schedule includes:

• 2 opening shifts Minimum of 2 in a month
• 2 closing shifts Minimum of 2 in a month
• 1 mid-day shift Majority of shifts will be mid shifts to ensure the GM is seeing and working with all shifts

(If one opening or closing shift is not scheduled, two mid-day shifts may be expected.)

GMs are responsible for ensuring the store’s weekly team schedule is completed and submitted on time, in accordance with company standards and any applicable local labor laws.

GMs are also expected to work the five busiest days of the week, based on projected store traffic, projected sales, and operational needs. All scheduling will comply with federal, state, and local labor laws, including rest periods, predictive scheduling, and required days off where applicable.

Pay Range: $16.82 per hour - $20.82 per hour

Disclaimer: The hiring wage for this position will not be below the local minimum wage, even if the starting wage listed is lower. We comply with all applicable wage laws to ensure fair compensation for all employees.

Physical Requirements

This role is physically demanding and requires the ability to regularly lift and carry up to 50 pounds, stand and walk for extended periods, bend, reach, kneel, and perform repetitive motions throughout the shift. Tasks may involve unloading deliveries, stocking shelves, moving equipment, and other labor-intensive duties in a fast-paced environment.

Dunkin is an equal opportunity employer.

Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands, so please discuss the job responsibilities with management. They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

Application Period

This position is always open, and applications are continuously accepted. Qualified candidates will be reviewed on an ongoing basis.