Call Center RepresentativeProKatchers LLC • Temple, TX, US
Call Center Representative
ProKatchers LLC • Temple, TX, US
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.temporary]
[job_card.job_description]
Job Title : Call Center Representative
Location : Temple, TX / College Station TX / Dallas TX
Duration : 03 - 06 Months Contract
Job Description :
- Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
- Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
- Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
- Handle clerical and clinical messages from patients, family members, and healthcare professionals.
- Identify urgent patient situations and coordinate immediate triage.
- Remain composed with upset callers, escalating priority issues when needed.
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Call Center Representative • Temple, TX, US
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