Senior Automation Engineer, ARS-OXR1-RME

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role:
As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll mentor junior engineers and lead cross-functional teams to optimize material handling equipment (MHE) systems, implement innovative projects, and develop system design improvements to enhance site throughput. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your technical leadership and design optimization efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building team capabilities and driving operational excellence.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities
Responsibilities include, but are not limited to:
- You will apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting automation engineers to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets
- You will collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety to support MHE systems optimization and project implementation
- You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
- You will monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
- You will provide escalation support to automation engineers, during and after business hours, troubleshooting locally and remotely, to ensure that all hardware or controls software within the building is repaired on time
- You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the head

BASIC QUALIFICATIONS

- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 4+ years of professional or military experience
- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 4+ years of PLC programming or automation engineering experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 2+ years of process or production environment related PLC-controlled automation and issue diagnosis experience
- 2+ years of robotics work cells and control systems experience
- 2+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience
- 2+ years of electrical theory, robotics, controls components, and automated equipment experience
- Experience with a Computerized Maintenance Management System (CMMS)

PREFERRED QUALIFICATIONS

- Advanced degree in computer science, electrical engineering, automation engineering
- Experience acting in a team lead capacity, supporting, training, and mentoring less experienced automation engineering professionals
- Experience with HMI and control network components, including maintenance, troubleshooting, programming and design
- Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
- Hands-on industrial electrical experience, including 480V 3-phase, 110 VAC, and 24VDC systems
- Experience interpreting, modifying, and developing mechanical and electrical drawings
- Experience identifying, maintaining, and utilizing SCADA systems and KPIs
- Experience with programming software such as RSLogix5000, Studio 5000, FT View, and other controls software platforms
- Experience in controls design or programming
- Systems integration experience
- Field service engineering or systems training experience
- Experience supporting various conveyors and sortation systems
- Excellent written, verbal and customer service skills
- Proven track record in remote technical support
- Experience driving continuous improvement or programmatic solutions in relation to automated equipment
- Experience with advanced automation controls systems and industrial robotics
- Experience with Automated Storage and Retrieval Systems (ASRS)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.