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Investigator
InvestigatorEthos Risk Services • Grand Rapids, MI, US
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Investigator

Investigator

Ethos Risk Services • Grand Rapids, MI, US
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  • [job_card.full_time]
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Investigator

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.

Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.

Key responsibilities include:

  • Case preparation by reviewing Ethos' preliminary reports and case information.
  • Performing covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
  • Drafting detailed and court-ready investigative reports summarizing activity and key findings.
  • Finalizing case files by submitting case reports and uploading video footage via personal laptop at the end of the day.
  • Working closely with the field supervisor and operations teams, receiving regular guidance and mentorship.

Requirements include:

  • Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
  • Valid driver's license and proof of automobile insurance.
  • A well-maintained vehicle that is always reliable (preferably with tinted windows).
  • A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
  • A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
  • Active Private Investigator license or willingness to obtain one (where required by state).

Working conditions include:

  • While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.
  • Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
  • Weekends/holidays are common workdays as claimants are more likely to be active.
  • This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
  • Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. A background check will be conducted, in accordance to the local state law and regulations.

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Investigator • Grand Rapids, MI, US

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