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Processor/Jr. Processor Friendly - Production Alliance for Learning and Success (PALS) Solution Team
Processor/Jr. Processor Friendly - Production Alliance for Learning and Success (PALS) Solution TeamParamount Residential Mortgage Group • 000 Corona, CA, US
Processor / Jr. Processor Friendly - Production Alliance for Learning and Success (PALS) Solution Team

Processor / Jr. Processor Friendly - Production Alliance for Learning and Success (PALS) Solution Team

Paramount Residential Mortgage Group • 000 Corona, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Responsibilities

  • Become expert on and evaluate best practices for Retail Production as well as missed opportunities as it relates to origination, fulfillment and support.
  • Constantly collect feedback and insights to determine a multifaceted training program for Retail Branch Ops and Sales Staff; beyond the goals of a single training course.
  • Gain National alignment from various departments and collaborate to create a “National experience” and allow for National fulfillment standards.
  • Collaborate / Design / Administer a formal peer-to-peer certification programs and “learning loops” for Retail Branch Ops and Sales Staff (Translate Knowledge / Gain knowledge, Practice / Apply Knowledge, Get Feedback).
  • Develop and present efficiencies to aid production team in managing pipelines more effectively and profitably by leveraging knowledge and tools offered (report Heather is doing today)
  • Works with key departments within the company on behalf of the Production / Production Support groups.
  • Assisting Solution Manager Production Alliance for Learning and Success (PALS)  in main objectives as determined
  • Working Help Desk to assist in Production support for Retail Branch Ops / Sales

Qualifications

  • Ability to make sound judgments regarding the resolution of service, credit decision, funding and post-close issues.
  • Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative.
  • Ability to handle high level assignments, delegating as needed.
  • Maintain confidentiality.
  • Excellent communication and interpersonal skills.
  • Organizational skills necessary to prioritize workload and delegate responsibility (if applicable).
  • Minimum 3 years’ experience, with mortgage industry experience preferred.
  • Four-year college degree in business, finance or 3 years’ experience in related field
  • College-level coursework and / or equivalent work experience
  • Position preferably will be physically located at our Corona Corporate office if employee commutes within a 50 mile radius of the Corporate Office, however, remote work space may be an option if employee is outside of the 50 mile radius to Corporate.

    • Min

    USD $21.00 / Hr.

    Max

    USD $25.00 / Hr.

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    Production Processor • 000 Corona, CA, US

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