Learning Business Advisor

Description

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OBJECTIVE :

The Consulting Learning Business Advisor will work closely with business leaders, Talent Solutions team members and other firm personnel to drive the creation and execution of the learning strategy and curriculum for the Consulting Business Unit. This individual will lead a strategic planning process to define the vision, strategic plan and operating structure to drive success for the practice in all aspects of the learning strategy. The successful individual in this role will work to establish the programs, curriculum and processes to support our Consulting practice through our transformation as a business and ensure our people are ready and able to be successful in the future. This includes close alignment with various methodology teams to determine the future roadmap of learning in support of our methodology.

The LBA’s primary responsibilities include but are not limited to:

Strategic Advisor and Business Partner

• Gain a deep understanding of the Consulting business strategy to define and implement a comprehensive learning strategy
• Utilize leading, modern learning practices to support business goals, KPIs, and other key metrics
• Serves as a program manager to coordinate all stakeholders from business side and learning team to efficiently develop and implement desired learning programs
• Leverages data to make informed decisions related to relentless prioritization, gap identification and future state planning

Learning Strategy

• Identify critical knowledge, skills, and behaviors required to support client training objectives
• Build and maintain strong stakeholder relationship at all levels of an organization to achieve a trusted advisor status, serve as the primary interface between the Consulting BU stakeholders and the development team, and demonstrate a bias-for-action to resolve client challenges
• Creatively apply extensive knowledge of the consulting business and organizational acumen to develop innovative and engaging learning programs
• Manage the Consulting Curriculum manager and other learning team members to design and deliver Consulting learning solutions

Client Work

• Partners closely with key business leaders for program design, development and implementation of solutions
• Lead recurring learning governance committee meetings, including planning, content development, facilitation, and follow up
• Effectively communicate to align stakeholders, provide leadership updates, and seek to understand learning challenges.
• Ensure client satisfaction throughout the lifecycle of the assigned projects
• Provide consulting, and/or project management of learning programs
• Work closely with the learning design team to develop products, achieve cost and quality targets and ensure on-time delivery
• Oversees and manages large in-person and/or virtual training events, including various stakeholders

Project Management

• Effectively utilizes best practice project management strategies and solutions to lead the solution design, development, and delivery with cross-functional and firmwide teams
• Uses excellent communication strategies to build relationships across the firm to bring project responsibilities to fruition to benefit individuals, teams and the firm

Key Competencies:

• Exceptional analytical and problem-solving skills to assess needs and recommend solutions
• Ability to successfully manage and meet multiple, simultaneous project deadlines in a fast-paced environment
• Develops and maintains partnerships with functions and groups within Crowe
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision
• Excellent written and oral communication skills and solid working knowledge of Office 365
• Ability to work independently and as part of a project team
• Ability to create products with extremely high attention to detail and accuracy
• Ability to develop and edit content according to specific clients’ needs

General Qualifications:

• Bachelor’s Degree Required, Master’s in Organization Development, Business, or a related field
• Minimum 10 years’ business experience in a professional services or corporate business environment
• Demonstrated performance in program strategy, design and implementation; successfully led and delivered large scale strategic solutions within organizations and solutions that have contributed to culture shift
• Outstanding written and verbal communication skills; experience developing strategic communication plans and utilizing multiple communication channels required
• Demonstrated success in project leadership, program implementation, and managing others
• Proven success at building credibility quickly at all levels of the organization including the executive level
• Strong consulting, facilitation, presentation, critical thinking, problem solving and written and oral communication skills

Position-Specific Qualifications:

• Responsible for leading the change necessary to evolve the Consulting curriculum and strategy for the practice. Taking all existing learning solutions and strategically identifying a new curriculum approach; driving the overall content strategy for what content is offered when, to whom, etc.; Stays abreast of major trends in Professional Services to bring these to Crowe’s strategies
• Creates and communicates a standard learning approach across the entire practice which allows for appropriate flexibility and creates the rigor needed to achieve regulatory requirements
• Provides thought leadership on modern learning practices and learning technologies (e.g., AI, Digital Adoption Tools, In-the-flow-of- work learning) and the impact it has on how we’ll need to adjust our learning strategies and approaches

#LI-Hybrid

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!