Service and Customer Support Technical Instructor

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Service Support Technical Instructor / Trainer for Beckman Coulter Diagnostics is responsible for designing, developing, coordinating, and delivering industry leading training to end users and support personnel.

This position is part of the Global Professional Development department located in Miami, FL and will be Onsite. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Miami Training Center team and report to the Miami Training Supervisor responsible for ensuring that quality training is offered to meet the needs of our end users. If you thrive in a dynamic, self-motivated, and innovative role and want to work to build a world-class global Professional Development organization—read on.

In this role, you will have the opportunity to:

• Deliver technical training programs and support materials for hematology, urinalysis and clinical information systems to customers
• Apply different adult learning styles and modalities to classroom instruction.
• Training content delivered via classroom, e-learning, webinars and other distance and self-paced, or on-demand learning methods.
• Design and develop training materials including storyboards, job aids, participant and instructor guides. All materials will be based on content and specifications provided by subject matter experts
• Work with service management to standardize global training content delivery.

The essential requirements of the job include:

• Bachelor’s degree in Clinical Laboratory Science, Biomedical Engineering, or related field with 2+ years of relevant experience OR Master’s degree in same fields with 0+ years of experience
• Demonstrated ability to build and instruct product training curriculums
• Previous experience comprehending and reviewing technical product documentation

Travel Requirements:

• This position requires up to 25% flying and/or driving travel, which may include overnight stays

It would be a plus if you also possess previous experience in:

• Use development content tools (Articulate, Camtasia, Storyline) to create effective and engaging e-learning

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

This job is eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.