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Director of Student Affairs
Director of Student AffairsConcorde Career Colleges • Jacksonville, FL, US
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Director of Student Affairs

Director of Student Affairs

Concorde Career Colleges • Jacksonville, FL, US
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Director Of Student Affairs

The Director of Student Affairs provides strategic leadership, vision, and direction for programs and services that support student success, engagement, and well-being. This position oversees a variety of areas, such as student services, leadership development, student organizations, academic support programs, and compliance with institutional policies and procedures. The Director works collaboratively with campus stakeholders to create an inclusive, student-centered environment that fosters academic and personal growth. This position reports to the Campus President.

This position comes with benefits including a tuition waiver, paid time off, retirement matching, paid parental leave, competitive insurance, pet insurance, and health plan enrollment.

Responsibilities

Principal Accountabilities & Deliverables

  • Develop and implement comprehensive programs and services to support student engagement, retention, and success
  • Acquire and apply up-to-date information from student services, education, and healthcare industries to meet business objectives
  • Oversee campus programs and activities related to student development, leadership, and diversity initiatives
  • Monitor and maintain compliance with federal, state, and institutional regulations
  • Serve as a liaison between students and administration, promoting transparency and open communication
  • Establish / maintain a high-performance team of professional, motivated, and engaged staff
  • Other duties as assigned

Qualifications

Your Qualifications :

Bachelor's degree in Business Administration, Education, Human Sciences, or a related field required

Minimum of 4 years of experience in Student Affairs, Student Services, Graduate Employment / Career Services, or Education Management Services such as Admissions, Financial Aid, or Academic Affairs

Skills :

  • Experience with student management platforms like Campus Nexus (preferred)
  • Experience in training, professional development, and performance management
  • Facilitates regular, meaningful two-way communication
  • Identify trends and track key metrics to determine overall effectiveness of initiatives
  • Capability to develop long-term plans for student affairs
  • Understand the implications of new information for both current and future problem-solving and decision-making
  • Be aware of others' reactions and understanding why they react as they do
  • Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Present ideas in a clear and compelling manner, both verbally and in written format
  • Exceptional listening and conflict resolution skills
  • Openness to adopting new technologies, approaches, and methods for career services delivery
  • Drive, and be accountable for, results in a fast-paced environment
  • Standard Abilities :

  • Able and willing to :
  • Communicate, think, learn, and reason
  • Use computers and computer systems to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and / or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering, and category flexibility
  • Ability to use good judgment, problem-solving and decision-making skills
  • Ability to maintain confidentiality and manage sensitive information with discretion
  • Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
  • Ability to gain, understand, and apply information and data as it relates to essential functions of the position
  • Ability to foster long-term relationships with stakeholders
  • Work Environment :

  • Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
  • This position is designated as on campus. Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
  • Travel Requirements :
  • Local and / or Overnight up to 15%
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