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Implementation Coordinator
Implementation CoordinatorOCASA • Miami, Florida, United States
Implementation Coordinator

Implementation Coordinator

OCASA • Miami, Florida, United States
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The Implementation Coordinator will orchestrate project execution across technical, operational, and stakeholder groups. This role ensures that implementation plans are operationalized with clear task assignments, tracked milestones, risk mitigation, and effective communication across the organization. The position supports planning, execution readiness, stakeholder engagement, and post-implementation transition to business operations.

Responsibilities

Project Coordination

  • Track and manage implementation schedules, milestones, deliverables, and dependencies.
  • Support project planning, documentation, and resource planning.

Stakeholder Engagement

  • Serve as the liaison between teams (operations, IT, business excellence, vendors) to ensure timely progress.
  • Facilitate status meetings, capture action items, and follow up for accountability.

    • Risk & Issue Management

  • Identify potential risks and issues related to deployment and operations transition.
  • Coordinate mitigation plans and escalate appropriately.

    • Documentation & Training Support

  • Prepare implementation guides, handovers, SOPs, and training materials for operational teams.
  • Support knowledge transfer and adoption readiness.

    • Performance Monitoring

  • Assist in establishing baseline performance metrics and post-implementation evaluation.

    • Key Qualifications

  • Bachelor’s degree in business, Project Management, Operations, or related field.
  • 2-4+ years of coordination, project, or implementation support experience.
  • Strong organization, planning, and communication skills.
  • Familiarity with project management tools and methodologies (Agile, Lean Six Sigma, Smartsheet)
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