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Office Assistant
Office AssistantAlphabe Insight Inc • Fresno, CA, United States
Office Assistant

Office Assistant

Alphabe Insight Inc • Fresno, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Company Description

About Us :

Swift 7 Consultants is a professional consulting firm dedicated to helping businesses optimize their operations and enhance customer experiences. Our team is committed to delivering high-quality solutions that drive efficiency and growth. We foster a collaborative work environment that values innovation, integrity, and professional development.

Job Description

Job Description :

We are seeking a detail-oriented and customer-focused Customer Support Assistant to join our team. In this role, you will be responsible for handling customer inquiries, providing support, and ensuring a seamless customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive approach to customer service.

Responsibilities :

  • Respond to customer inquiries via phone, email, and other communication channels
  • Assist customers with product and service-related questions
  • Maintain accurate customer records and update databases as needed
  • Resolve customer concerns efficiently while maintaining a professional approach
  • Process orders, returns, and other customer requests
  • Collaborate with internal teams to provide timely and effective solutions
  • Ensure a high level of customer satisfaction through attentive and responsive service
  • Perform administrative tasks related to customer support operations

Qualifications

Skills & Qualifications :

  • Previous experience in customer support, administrative support, or a related field preferred
  • Strong verbal and written communication skills
  • Excellent problem-solving and multitasking abilities
  • Proficiency in Microsoft Office Suite and customer service software
  • Ability to work independently and as part of a team
  • High attention to detail and strong organizational skills
  • High school diploma or equivalent required; additional certifications are a plus

    • Additional Information

    Benefits :

  • Competitive salary
  • Opportunities for professional growth and career advancement
  • Health and wellness benefits
  • Paid time off and holidays
  • Supportive and team-oriented work environment
    • [job_alerts.create_a_job]

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