Facility Operations Manager

Facility Operations Manager

ASM Global is the world's leading venue management and services company. The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.

Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N' Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives.

Job Summary

The Facility Operations Manager will assist the Assistant Chief Engineer, Senior Director of Facility Operations and the V.P. of Facility Operations with providing strategic leadership and oversight of the engineering and facility operations at Allegiant Stadium. The successful candidate will serve as the secondary point of contact and will support engineering and facility related items for vendors, compliance, projects, admin tasks, purchasing, clients, shows and various assigned duties.

Essential Functions

• Provide engineering and operational expertise, support and management of a multi-purpose sports and entertainment facility as assigned.
• Create and implement policies and procedures regarding engineering, event production and facility operations with a focus on efficiency, revenue, compliance and safety.
• Support ongoing projects, tasks and duties of engineering, CAPx and various projects and budgets as assigned. Evaluate and manage stadium service providers as assigned. Document issues, take meeting minutes, compile spreadsheets, create work orders and follow up on all tasks, issues and actions items as assigned.
• Assists in developing, managing, and completing annual capital improvement plans.
• Provide daily oversight and leadership to the Engineering department (engineers excluded) as directed as well as other areas assigned such as the trash and loading docks.
• Ensure proper scheduling and coordination of vendor and inhouse labor.
• Establish and maintain positive and effective working relationships with clients, tours, and promoters. Work effectively with stadium partners, executive staff, and management team.
• Create and manage a checklist to ensure proper compliance and payments for all vendors, partners and government entities.
• Prepare event estimates and ensure proper invoicing for event settlements.
• Work with Booking, Box Office, Events and other related departments on quotes, invoicing, PO's, etc.
• Serve as facility manager on duty for select load-ins, private events, load-outs and other days as assigned.

Required Qualifications (Job Knowledge, Skills, and Education):

• A minimum education level of a High School Diploma. Advance degree preferred.
• A minimum of 3 years related work experience in live entertainment production.
• Demonstrated leadership skills with the ability to coach, mentor, and motivate a diverse workforce.
• Skilled at interacting effectively with all levels of management and staff, promoters, suppliers, guests, and visitors.
• Ability to build strong working relationships with local fire, police, and building departments, and other government entities.
• Ability to plan, coordinate, and supervise production and operations activities with full-time managers and operational staff.
• Ability to multi-task and problem solve in a fast-paced environment.
• Excellent verbal, written and public relations skills.
• Ability to work evenings, weekends, holidays, and variable schedules.
• Knowledge of Federal and state OSHA regulations.
• Knowledge of safety practices, including first aid and all applicable safety standards for public facilities.
• Working knowledge of retractable seating and temporary stage deck systems.
• Solid accounting and financial skills.
• High-level of proficiency in CAD software.
• Proficient in Microsoft Office applications.

Preferred Qualifications (if applicable):

ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We thank all applicants for their interest, however, only those selected for an interview will be contacted.