Customer Support SpecialistVirtualVocations • San Antonio, Texas, United States
Customer Support Specialist
VirtualVocations • San Antonio, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Specialist responsible for resolving customer inquiries in the Training and Certification department.
Key Responsibilities
Assist with purchases, refunds, and payment issues
Provide information on training and certification products, including exam registration and policies
Diagnose and troubleshoot customer issues, escalating complex problems as needed
Required Qualifications
Bachelor's degree or equivalent combination of education and experience
2+ years of customer support and operations experience
Proficiency in business technologies, including Google Apps and Atlassian Tools
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Customer Support Specialist • San Antonio, Texas, United States
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