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National Support Center Rep
National Support Center RepSix Flags Corporate Careers • Arlington, TX, US
National Support Center Rep

National Support Center Rep

Six Flags Corporate Careers • Arlington, TX, US
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  • [job_card.full_time]
[job_card.job_description]

Summary :

The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability :

  • 8 am to 5pm, 11am-8pm, and 4pm to 1am shifts.
  • Full week schedule available, weekends required.
  • Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

You'll contribute to our mission by :

Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service

Talking with guests and answering questions regarding park policies and procedures

Resolving guest complaints and concerns in a friendly and professional manner

You'll do it with your :

Proficiency in computer skills in Microsoft Office and Windows OS are required

  • Basic to intermediate Salesforce's experience
  • Ability to communication via phone, chat and email to resolve concerns
  • Strong work ethic, attention to detail, and a commitment to safety
  • Ability to interact in a professional and positive manner
  • Problem-solving skill
  • Excellent written and verbal communication skills
  • Sense of urgency and fun
  • Friendly, outgoing personality, and ability to address guest concerns with empathy
  • Ability to read, speak, write, and understand the English language
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